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Student Handbook
JOHNSON CITY, TN CAMPUS

TABLE OF CONTENTS

WELCOME TO JLA!

JLA offers education in barber, cosmetology, esthetics, nail technology, and teacher training. JLA education enables students to become industry professionals in many specialty areas. JLA’s teaching and learning methods help students achieve dreams, accomplish goals, and establish careers. 

The purpose of the catalog/handbook is to assist prospective students in the process of choosing an educational institution, to describe JLA Academy (hereafter referred to as “JLA,” “the Academy,” and/or “institution”), and to advise students and prospective students of the rules and regulations of the Academy and their rights and responsibilities while enrolled.

Note the rules, regulations, and/or policies in this catalog and as represented on addendums to the catalog may change from time to time and without notice.

The publication date is February 1, 2022.

CAREERS IN THE BEAUTY INDUSTRY

Careers in the beauty industry are not just professions but exciting opportunities. Professionals in the industry provide personal beauty services for their clients to improve and enhance their appearances. The industry offers a wide range of opportunities to suit a variety of interests and needs. It is a portable profession that allows one to meet people and express creativity no matter where in the world they may find themselves.

Professionals in all areas of the industry should have a sense of form and artistry. They should enjoy dealing with the public and be sensitive and aware of their clients’ requests and preferences.

The skills and talents developed through beauty education can be employed in a variety of ways, which are well-suited to both scientific and creative minds. There is a high degree of flexibility that allows professionals to work part-time or full-time to accommodate individual needs. The environment also varies from working in a salon or spa to working in motion pictures. The world of beauty is open to everyone and can be catered to the interests and skill level of the designer, esthetician, and technician.

The list below is not intended to represent all of the career opportunities available. Please note: Although placement assistance is provided, employment is not guaranteed.

Salon & Spa
  • Barber     • Hair Designer     • Makeup Artist     • Esthetician     • Color Specialist     • Nail Technician
  • Waxing Specialist     • Salon/Spa Manager     • Salon/Spa Owner     • Salon/Spa Trainer
Travel
  • Platform Artist     • Private Consultant     • Salon or Corporate Sales Director
Education
  • Salon Education Director     • Retail Product Educator     • Academy Educator*     
  • Corporate Educational Director*     • Academy Educational Director*

* May require additional certification or licensure

Sales
  • Retail Manager     • Advertising/Marketing Director     • Account Executive     • Manufacturer’s Rep

Those who choose to enter the professional beauty industry are taking the first step toward a rewarding and exciting future. But to reach the top and make the best possible use of individual talent and artistry requires an exceptional education. A JLA education is just that; it is an education that works for everyone.

The outlook for industry professionals is good. An increasing population and higher incomes are creating a growing demand for salon and spa professionals. At present, the demand for industry professionals is greater than the supply, and that trend is expected to continue.

According to the United States Department of Labor, the U.S. employment rates for hairdressers, hairstylists, cosmetologists, barbers, and shampooers are projected to grow by 20 percent through the year 2018. Employment of manicurists and pedicurists is expected to increase by 19 percent and skincare specialists are projected to have even more growth—up to 35 percent over the same period!

Income and methods of compensation vary widely based on several factors. Some of the main factors that determine a cosmetology/barber income include the size and location of the salon, hours worked per week, the tipping habits of clients, and competition from other salons and shops. The cosmetologist’s ability to bring in and maintain regular clients is another factor in determining cosmetologist salaries. According to the United States Department of Labor many cosmetologists, and other personal appearance workers, receive commissions based on the price of the service, or they earn a salary based on hours worked. Nearly every professional in the cosmetology industry receives tips and commissions for the products they sell. Some salons pay bonuses to employees who bring in new business.

Earnings vary depending on geographic location, size of the town or city, work experience, and the employer. Some professionals working in a salon or spa may earn a straight salary while others may get an additional commission based on the number of clients and services. Typical commission can range from around 30-50% and is negotiated individually. Self-employed professionals who rent space in a salon or spa typically keep all their earnings but pay rent for their station, product costs, taxes, insurance, and other expenses related to maintaining their own business.

The average salary range for a salon professional in America is $30,000 to $48,000 per year. This average is based on full-time employment and excludes tips. Tips are often an important part of a person’s earnings and may account for 10-30% of income, depending upon the salon and spa, service prices, and the city. 

Note: Tips are considered income and the salon professional is responsible for taxes related to that income.

The beauty industry is an ever-growing and changing field, which requires professionals to seek continuing education to maintain their licenses. Additional training or experiences may also be necessary or desired in some specialty areas to achieve all goals and meet the diverse needs of clients today. Students at JLA Academy are encouraged to participate in lifelong learning via continuing education or outside educational opportunities. 

The beauty industry is best suited for persons who are generally in good to excellent health. Many products are used during the educational process and in the field that may contain chemicals to which a person may be sensitive. It is, however, a fundamental requirement of these programs to use and/or demonstrate the use of the products carried by the Academy, both for the classroom as well as clinical work. 

Physical Demands: Stylists, barbers, and technicians, by the very nature of what they do, are required to spend long hours standing, sitting, bending, reaching, and performing repetitive motions. As with other physically demanding vocations, these work activities can cause fatigue and/or pain in various parts of the body and serious injury can sometimes occur. Some aches, pains, and/or injuries develop slowly over a long period.

In many cases, health challenges can be prevented through improved posture, better work habits, proper equipment, and proper equipment use. An important part of one’s education is to understand that developing good habits at the beginning of training will help prevent injury and/or health issues in the future.

Safety: To protect the general public, state laws, rules, regulations, and/or standards apply to this field. All persons working in the field are responsible for maintaining a level of understanding and are required to practice according to current law as well as adhere to changes in the law. The state is not required to directly notify any person or entity of changes in the law and/or changes to standards.

The beauty industry is best suited for persons who are generally in good to excellent health. Many products are used during the educational process and in the field that may contain chemicals to which a person may be sensitive. It is, however, a fundamental requirement of these programs to use and/or demonstrate the use of the products carried by the Academy, both for the classroom as well as clinical work. 

Physical Demands: Stylists, barbers, and technicians, by the very nature of what they do, are required to spend long hours standing, sitting, bending, reaching, and performing repetitive motions. As with other physically demanding vocations, these work activities can cause fatigue and/or pain in various parts of the body and serious injury can sometimes occur. Some aches, pains, and/or injuries develop slowly over a long period.

In many cases, health challenges can be prevented through improved posture, better work habits, proper equipment, and proper equipment use. An important part of one’s education is to understand that developing good habits at the beginning of training will help prevent injury and/or health issues in the future.

Safety: To protect the general public, state laws, rules, regulations, and/or standards apply to this field. All persons working in the field are responsible for maintaining a level of understanding and are required to practice according to current law as well as adhere to changes in the law. The state is not required to directly notify any person or entity of changes in the law and/or changes to standards.

JLA ACADEMY

JLA Academy is owned by TC Beauty, Inc. 

Performance Statistics – NACCAS Annual Report Outcome Rates 2020 

Graduation Rate – 67.57% 

Placement Rate – 66.07% 

Licensure Rate – 100% 

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JLA Academy offers more than just the education necessary to pass the state board examination to become a practicing barber, cosmetologist, esthetician, nail technician, or teacher. Simply put, the academy offers an education far beyond the “how” and into the “why.” All course offerings stem from fundamental art and design concepts and principles and incorporate classroom instruction as well as practical client application.

JLA Academy is accredited by the National Accrediting Commission of Career Arts and Sciences (NACCAS), located at 3015 Colvin Street, Alexandria, VA, 22314; (703)600-7600. NACCAS is recognized by the United States Department of Education as a national accrediting agency for cosmetology and related studies.

JLA is authorized by the Tennessee Higher Education Commission. This Authorization must be renewed each year and is based on an evaluation by minimum standards concerning quality of education, ethical business practices, health and safety, and fiscal responsibility.  

JLA is licensed by the Tennessee State Board of Cosmetology and Barber Examiners, 500 James Robertson Parkway, 1st Floor, Nashville, Tennessee 37243, (615) 741-2515.

American Association of Cosmetology Schools (AACS) 

9927 E. Bell Rd. #110 

Scottsdale, AZ 85260 

800-831-1086 

480-281-0431 

beautyschools.org 

Redken Partner School

JLA Academy is located at 222 E Unaka Avenue, Johnson City, TN 37601. The facility contains 15,000 square feet and includes classrooms, spa area, student salon, spa area, dispensary, break room, student lockers, and offices. Our workshop-style classrooms are spacious and well-lit. Each one adapts easily either to a lecture, workshop-style class, and/or work area and contains ample seating, modern audio-visual equipment, storage cabinets, water facilities, and drying cabinets. Our chemical laboratory classrooms are specially designed for learning in a clinical, scientific atmosphere. The worktables are designed for students to perform lab work quickly and efficiently. These classrooms include sinks with hot and cold running water and electrical outlets.

The student salon is similar to a professional salon. This large and well-ventilated area has workstations, a shampoo area, a dispensary, and a reception area. There is also a spa designed specifically for esthetics services as well as special areas available for performing manicures and pedicures. 

PROGRAM OFFERINGS

Students can expect to complete this program in approximately 12 months with full-time attendance; 35 hours per week and are in satisfactory progress. JLA uses the world-renowned Milady training system.  

The objective of the cosmetology course is to acquaint students with all aspects of cosmetology to receive a well-rounded educational foundation needed to successfully pass the state licensing examination and become successful professionals. Students are prepared for meeting and exceeding the demands of today’s increasingly savvy salon clientele. Focus on communication and business skills specifically designed for the salon or spa environment. With a strong technical background and strong communication skills, graduates will have the resources necessary to become successful professionals.

The cosmetology course is offered through three Phases of instruction.

Phase 1 (350 hours) students are introduced to the fundamentals of Sculpture, Hair Design, Texture, and Color. Studies in these areas will explore sculpting and designing services for all types of hair, how to make permanent texture changes in hair—including making curly hair straight and straight hair curly—and how to formulate hair color for any client while relating numerous color designs to the sculpted form. Students will apply learned techniques and practice to mannequins and fellow students. Focus is placed on learning how to see as a designer as students become familiar with the theory, tools, and procedures used for providing sculpting, designing, texture, and color services. Being able to determine the competency and complexities of the medium used is covered in Trichology (the study of hair). Students will put this information into practice by learning to shampoo and condition their hair. Additional areas of study include Electricity, Professional Development, and Salon Ecology. An introduction to Salon Success concludes this phase by providing a study in the areas of Life Skills and Guest Relations that are necessary for entry-level salon proficiency. 

Phase 2 (600 hours) features workshops for Sculpture, Hair Design, Texture, Color, and Nail Services. Focus during this phase is on the introduction of the Student Salon or Clinical portion of the course where students have the opportunity to practice the skills of guests visiting the student salon environment. Students will work on developing communication and technical skills and the practice of appropriate infection control and safety procedures. The theory and practice for manicure, pedicure, skincare and makeup are explored. Students will work on improving guest relations, technical skills, and efficiency and creating and adapting as a designer under the supervision of licensed professionals while honing their skills on the student salon floor. 

Phase 3 (550 hours) students review and prepare for final Academy testing and the professional licensure exam. Students will be evaluated both theoretically and practically on the full curriculum. Continued practice of adapting as a designer while scheduled for student salon services. 

Note: Consecutive sequence of phases and salon segments may be subject to change and re-order at the discretion of Academy Management and in consultation with the Education Department. Hours may vary slightly based on full- or part-time schedules. 

Within the course students will be taught through audiovisual presentations, lectures, demonstrations, practical hands-on experiences, question-and-answer sessions, discussions, and written and practical testing.

Distance Education will be utilized to deliver a maximum of 50% (300 clock hours) of the theory associated with the course. Lecture, audiovisual presentations, demonstrations, discussion, and question and answer sessions will be used during Distance Education.

Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each practical examination. Each passing criteria within a practical exam will receive 3 points. Points are then tallied and issued a percentage score based upon the total number of criteria covered. All students are required to pass all phases/segments to move on to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

The grading scale is based on percentages. Letter grades are not issued nor are incomplete ratings. To graduate with honors, a student must achieve a 95%. Scores of 70% to 100% are considered to be satisfactory (passing). A student must maintain a cumulative grade average of 70% or better at the time of official evaluation to be considered progressing satisfactorily in the course. Scores of 69% to 0% are considered to be unsatisfactory (failing).

Hours

Subject – Unit

300

General: Sterilization, Sanitation and Bacteriology, Anatomy and Physiology, Shop Ethics, Personality, and Salesmanship, State Law 

600

Chemical: Permanent waves, Hair Relaxer, Hair Coloring, Bleaching and Toning, Hair Structure and Chemistry, and Sculptured Nails 

600

Physical: All aspects of hair design in theory and clinical hours on the floor. Review of all chapters with an emphasis on state law, business aspects of the industry, and preparation for state Boards. 

  • Phase I
    • History and Career Opportunities 
    • Life Skills
    • Professional Image 
    • Communicating for Success
    • Infection Control 
    • General Anatomy and Physiology 
    • Skin Structure, Growth, and Nutrition 
    • Skin Disorders and Diseases  
    • Nail Structure and Growth  
    • Nail Disorders and Diseases 
    • Properties of the Hair and Scalp 
    • Basics of Chemistry 
    • Basics of Electricity 
    • Principles of Hair Design 
    • Scalp Care, Shampooing, and Conditioning 
    • Haircutting 
    • Hairstyling 
    • Hair coloring 
  • Phase II
  • Braiding and Braid Extensions 
  • Wigs and Hair Additions 
  • Chemical Texture Services 
  • Hair Removal 
  • Facials 
  • Facial Makeup 
  • Manicuring 
  • Pedicuring 
  • Nail Tips and Wraps 
  • Monomer Liquid and Polymer Powder Nail Enhancements 
  • Light Cured Gels 
  • Phase III
  • Preparing for Licensure and Employment 
  • On the Job 
  • The Salon Business 
  • State Board Prep

Milady Standard Cosmetology, 13th Edition

Milady Standard Cosmetology Theory Workbook

Milady Standard Cosmetology Exam

Review Tennessee Cosmetology Laws & Rules, 2018 

Personal and Professional Development: Students will learn professional conduct and ethics towards clients, employers, and coworkers as well as develop a professional appearance. 

Bacteriology, Sanitation, and Disinfection: Students are taught contamination control and proper sanitation and disinfection. Students will learn blood spill procedures and universal precautions. 

General Anatomy and Physiology: Students will learn a general overview of Anatomy and Physiology, from the basic cell structure to the systems of the body. 

Electricity: This subject area covers the principles of electricity, safety measures, effects, and how electricity is used in the cosmetology field. 

Chemistry: An understanding of the pH scale, cosmetic products and ingredients, and product safety will help the cosmetologist in determining the best products to use for each client.

Trichology: Covers hair formation and growth, hair structure, behavior, and color. It will also cover hair and scalp conditions, including understanding hair loss and shampooing of the hair. 

Principles of Hair Design: Client consultation and communication are key elements for design decisions. Learning how to read your client through their personality, clothing, and lifestyle helps your design composition. 

Haircutting: This subject area is a series of classes offering instruction on learning how to sculpt hair, implementing sculpting tools and techniques that utilize shears, razors, and electric clippers.  

Hair Styling: This subject area is a series of classes offering instruction in learning how to mold, scale, and set the hair with rollers, pin curls, finger waves, air forming, and curling iron techniques.  

Braids, Wigs, and Hair Additions: Learn the history, composition, construction, and how to service and maintain wigs and hairpieces.  You will also learn the basics of braiding and braid extensions.  

Chemical Texture Services: This subject area is a grouping of classes designated to offer instruction on learning how to create curls in straight hair and remove curl from existing curl patterns. Hair coloring  

Nail Care: This subject area provides information on nail services including manicures, pedicures, and artificial nail services as well as nail disorders and diseases. 

Skin Care: This subject area provides information on skincare services including makeup, basic facials, hair removal, as well as skin disorders and diseases. 

Practical Services: Students will provide salon services with instructor supervision and evaluation.  

State Law and Regulations: This segment allows the student to become familiar with the state laws and regulations of the State of Tennessee Preparation for State Board Examination with the assistance of the instructor, the student will review and prepare for the state board examination. 

Students can expect to complete this program in approximately 12 months with full-time attendance; 35 hours per week and are in satisfactory progress. JLA uses the world-renowned Milady training system. 

The objective of the barber course is to acquaint students with all aspects of barbering to receive a well-rounded educational foundation needed to successfully pass the state licensing examination and become successful professionals. Students are prepared for meeting and exceeding the demands of today’s increasingly savvy salon clientele. Focus on communication and business skills specifically designed for the salon or spa environment. With a strong technical background and strong communication skills, graduates will have the resources necessary to become successful professionals.

The barbering course is offered in three Phases of instruction. 

Phase 1 (350 hours) students are introduced to the fundamentals of Barbering. Studies in these areas will explore sculpting and the use of clippers for all types of hair. Shaving and facial hair design will also be introduced. Students will apply learned techniques to mannequin heads and fellow students. Focus is placed on learning how to see as a barber. Students become familiar with the theory, tools, and procedures used for providing sculpting and shaving. The history of barbering, bacteriology, electricity, anatomy and physiology, chemistry, properties of the hair and scalp, facial and scalp massage, haircutting, styling, shaving, and facial hair design. In addition, an introduction to Client-Centered Design as well as Life Skills and Guest Relations are necessary for entry-level salon proficiency. 

Phase 2 (600 hours) features workshops for Barbering Services. Focus during this phase is on the introduction of the Student Salon or Clinical portion of the course where students have the opportunity to practice the skills of guests visiting the student salon environment. Students will work on developing communication and technical skills and the practice of appropriate infection control and safety procedures. The theory and practice for manicure, pedicure, skincare and makeup are explored. Students will work on improving guest relations, technical skills, and efficiency and creating and adapting as a designer under the supervision of licensed professionals while honing their skills on the student salon floor. 

Phase 3 (550 hours) students review and prepare for final Academy testing and the professional licensure exam. Students will be evaluated both theoretically and practically on the full curriculum. Continued practice of adapting as a designer while scheduled for student salon services. 

Note: consecutive sequence of phases and salon segments may be subject to change and re-order at the discretion of Academy Management and in consultation with the Education Department. Hours may vary slightly based on full- or part-time schedules. 

Within the course students will be taught through audiovisual presentations, lectures, demonstrations, practical hands-on experiences, question-and-answer sessions, discussions, and written and practical testing. 

Distance Education will be utilized to deliver a maximum of 50% (300 clock hours) of the theory associated with the course. Lecture, audiovisual presentations, demonstrations, discussion, and question and answer sessions will be used during Distance Education.

Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each practical examination. Each passing criteria within a practical exam will receive 3 points. Points are then tallied and issued a percentage score based upon the total number of criteria covered. All students are required to pass all phases/segments to move on to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

The grading scale is based on percentages. Letter grades are not issued nor are incomplete ratings. To graduate with honors, a student must achieve a 95%. Scores of 70% to 100% are considered to be satisfactory (passing). A student must maintain a cumulative grade average of 70% or better at the time of official evaluation to be considered progressing satisfactorily in the course. Scores of 69% to 0% are considered to be unsatisfactory (failing).

Hours

Subject – Unit

300

General: Sterilization, Sanitation, Bacteriology, Anatomy and Physiology, Shop Ethics, Personality and Salesmanship, State Law. 

300

Chemical: Permanent waves, Hair Relaxer, Hair Coloring, Bleaching and Toning, Hair Structure and Chemistry, and Nailcare. 

900

Physical: All aspects of hair design in theory and clinical hours on the floor. Review of all chapters with an emphasis on state law, business aspects of the industry, and preparation for state Boards. 

 

    • Phase I
      • History of Barbering 
      • Life Skills 
      • Professional Image 
      • Infection Control 
      • Chemistry & Chemical Safety 
      • Electricity & Electrical Safety 
      • Implements, Tools, and Equipment 
      • General Anatomy and Physiology 
      • The Skin – Structures, Skin Disorders and Diseases  
      • Properties and Disorders of the Hair and Scalp 
      • Shaving and Facial-Hair Design 
      • Men’s Haircutting and Styling 
      • Men’s Hair Replacement 
      • Women’s Haircutting and Styling 
    • Phase II
      • Chemical Texture Services 
      • Hair coloring and Lightening 
    • Hair Removal 
    • Nail Care
    • Phase III
      • Preparing for Licensure and Employment 
      • Working Behind the Chair 
      • Business of Barbering
      • Before You Graduate
    • State Board Prep

Milady Standard Professional Barbering 6th Edition 

Milady Standard Professional Barbering Workbook

Milady Standard Barbering Exam

Review Tennessee Cosmetology Laws & Rules, 2018 

Personal and Professional Development: Students will learn professional conduct and ethics towards clients, employers, and coworkers as well as develop a professional appearance.

Bacteriology, Sanitation, and Disinfection: Students are taught contamination control and proper sanitation and disinfection. Students will learn blood spill procedures and universal precautions.

General Anatomy and Physiology: Students will learn a general overview of Anatomy and Physiology, from the basic cell structure to the systems of the body. 

Electricity: This subject area covers the principles of electricity, safety measures, effects, and how electricity is used in the cosmetology field. 

Chemistry: An understanding of the pH scale, cosmetic products and ingredients, and product safety will help the cosmetologist in determining the best products to use for each client.

Hair Styling: Includes but is not limited to: Hair analysis, shampooing, finger waving, pin curling, comb-outs, straightening, waving, curling with hot combs, hot curling irons, and blower styling 

Permanent Waving and Chemical Straightening: Includes, but is not limited to: Hair analysis, acid, and alkaline permanent waving, chemical straightening including the use of sodium hydroxide and other base solutions. 

Hair Coloring: Includes but is not limited to: The use of semi-permanent, demi-permanent, and temporary colors, hair analysis, predisposition and strand tests, safety precautions, formula mixing, tinting, bleaching, high and low lights, and the use of dye removers.  

Hair Cutting: Includes but is not limited to the use of scissors, razors, shapers, electrical clippers, electrical trimmers, and thinning (tapering) shears for wet and dry cutting. 

Shaving Preparation and Performance: Includes but is not limited to: Preparing the client’s hair for shaving, assessing the condition of the client’s skin, performing shaving techniques, applying after-shave antiseptic following facial services, Massaging the client’s face, rolling cream massages. 

Health and Safety: Procedures to protect the health and safety of the consumer as well as the technician: proper disinfection procedures for equipment used in establishments.   

Practical Services: Students will provide salon services with instructor supervision and evaluation.  

State Law and Regulations: This segment allows the student to become familiar with the state laws and regulations of the State of Tennessee 

Preparation for State Board Examination: With the assistance of the instructor, the student will review and prepare for the state board examination. 

Students can expect to complete this program in approximately 6 months or 32.5 hours per week and are in satisfactory progress.

The objective of the aesthetics program is to instruct students on the artistic and scientific principles of esthetics including theory, concepts, and applications. The course includes the study of esthetics and incorporates the study of communication skills specifically designed for the spa environment. With a strong technical background and strong people skills, graduates will have the resources necessary to become successful aestheticians.

Esthetics students study the art of skincare in theory, concept, and application in addition to the study of skin and the analysis of skin types, conditions, maintenance, and corrective facial treatments. Students further receive training in the art of makeup application for both day and evening. Techniques for hair removal, using strip and non-strip wax techniques (excluding electrolysis). Students will also discover the proper procedures to sanitize and disinfect equipment, implements, and supplies, including the appropriate sanitary measures for the protection of oneself, the spa/salon, and the client. 

Phase 1 (300 hours) will include theory and practical demonstrations with hands-on participation from students. During this phase of the program, students will practice all services on each other. Students will explore the history of esthetics and how they can help shape the future in the industry as professional estheticians. Students will learn about how the sense of touch and proper skin analysis within a treatment can benefit a client in many ways. Students cover a variety of theory subject matter including Skin Physiology, Anatomy, Client Care, Infection Control, Electricity, and Hair Removal. Students will explore services including hand treatments, petite facials, signature facials, back treatments, and basic waxing. 

Phase 2 (250 hours) students will continue to practice all services offered in this phase on each other. Students will also perform services on clients and/or models in the student spa. During this phase, students will learn how advanced equipment/techniques such as microdermabrasion can benefit a client’s skin. Students will cover theoretical chapters in advanced treatments, chemistry, and makeup. Practical services covered include facial and body waxing, body treatments, microdermabrasion, and professional exfoliation treatments. Students will learn that performing a variety of spa services, recommending products for home use to clients, and selling retail products are three crucial components of building a clientele.

Phase 3 (200 hours) students review and prepare for final Academy testing and the professional licensure exam. Students will be evaluated both theoretically and practically on the full curriculum. Continued practice of adapting as a designer while scheduled for student salon services. 

Note: consecutive sequence of phases and salon segments may be subject to change and re-order at the discretion of Academy Management and in consultation with the Education Department. Hours may vary slightly based on full- or part-time schedules.

Within the course students will be taught through audiovisual presentations, lectures, demonstrations, practical hands-on experiences, question-and-answer sessions, discussions, and written and practical testing. 

Distance Education will be utilized to deliver a maximum of 50% (150 clock hours) of the theory associated with the course. Lecture, audiovisual presentations, demonstrations, discussion, and question, and answer sessions will be used during Distance Education. 

Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each practical examination. Each passing criteria within a practical exam will receive 3 points. Points are then tallied and issued a percentage score based upon the total number of criteria covered. All students are required to pass all phases/segments to move on to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

The grading scale is based on percentages. Letter grades are not issued nor are incomplete ratings. To graduate with honors, a student must achieve a 95%. Scores of 70% to 100% are considered to be satisfactory (passing). A student must maintain a cumulative grade average of 70% or better at the time of official evaluation to be considered progressing satisfactorily in the course. Scores of 69% to 0% are considered to be unsatisfactory (failing).

Hours

Subject – Unit

150

General: Sterilization, Sanitation and Bacteriology, Anatomy and Physiology, State Law, Professional Ethics, Personality, and Salesmanship 

150

Chemical: Skin Conditions and Disorders, Nutrition, Aging Factors, Product Ingredients, and Usage, Waxing, Lash and Brow Tinting, EPA and OSHA requirements 

450

Physical: Massage movements and manipulations, Masks, Facial Treatments with and without the use of machines, Skin Analysis and Consultation, Application of all products and machines, Color Theory, Make-up, and Corrective Make-up and Eyebrow Arching 

 

  • Phase 1
    • Life Skills 
    • Professional Image 
    • Communicating for Success  
    • Healthy Professional
    • Infection Control 
    • Chemistry & Chemical Safety
    • Electricity & Electrical Safety
    • Career Planning
    • On the Job
    • The Beauty Business
    • Anatomy & Physiology
    • The Treatment Room 
    • Facial Treatments 
    • State Law and Regulations 
  • Phase 2
    • Career Opportunities & History of Esthetics
    • Physiology and Histology of the Skin 
    • Disorders and Diseases of the Skin 
    • Skin Analysis 
    • Skin Care Products: Chemistry, Ingredients, & Selection 
    • Facial Massage 
    • Hair Removal 
  • Phase 3
    • Facial Devices & Technology
    • Makeup Essentials
    • Advanced Topics and Treatments 
    • State Law and Regulations
    • Preparation for State Board Examination

Milady’s Standard Esthetics: Fundamentals, 11th Edition

Milady’s Standard Foundations, 1st Edition

Tennessee Cosmetology Laws and Rules, 2018

History and Career Opportunities: Outlines the origin of Esthetics through the 21st century and where it may go in the future. 

Life Skills: Students will learn time management, setting goals, and establishing a solid foundation for their careers. 

Professional Image: Students will be taught the importance of personal hygiene and discuss interacting with managers, co-workers, and clients. 

Communicating for Success: Students will learn how to build special skills for a successful career in Esthetics and learn how to service and retain a loyal client. 

Infection Control: Students will be given the tools and knowledge in how to prevent infectious viruses and bacteria and how to prevent them from becoming transmitted. 

Basic Chemistry: Provides essential information that will help guide your work with clients and enable students to make decisions about treatments while understanding the pH scale, cosmetics products, and ingredients. 

Electricity and Electrical Equipment: Students will learn principles of electricity, currents, and equipment used in aesthetics as well as safety precautions and contraindications. 

Basics of Nutrition: Students will be able to understand the effects of nutrition on the skin and will learn how to use both vitamins and minerals topically and internally. 

Physiology and Histology: This segment teaches students about skin anatomy and function.

Facials and Massage Manipulations: Students will learn various facials with and without machinery and facial massage movements. 

Hair Removal: Students will understand the hair growth cycle and different modalities of hair removal for all areas of the body for both men and women. 

The Skin Care Business: Students will be equipped with valuable information on establishing their own business. 

The World of Makeup: Students will be provided with a reference in the future, with appearance-enhancement services growing in demand. 

The Treatment Room: We train students to set up the treatment room and create the correct atmosphere for both the client and esthetician. 

Facial Treatments: Students will learn methods used during several types of facials and their benefits as well as contraindications. 

Skin Analysis: This will introduce the esthetics student to different skin types and conditions, stressing the necessity of a thorough client consultation. 

Skin Care Products: Students will the chemistry, ingredients, and skincare product selection. 

State Law and Regulations: This segment allows the student to become familiar with the state laws and regulations of the State of Tennessee. 

Preparation for State Board Examination: With the assistance of the instructor, the Aesthetics student will review and prepare for their state examination. 

Advanced Topics and Treatments: Students are provided with an overview of the body and clinical procedures used with cosmetic surgery and the popular spa treatment

Students can expect to complete this program in approximately 6 months or 27.5 hours per week and are in satisfactory progress. 

The objective of our Nail Technology Course is to acquaint students with all aspects of nail technology to provide them with the well-rounded background they need to become successful nail technicians. Focus on teaching the basic principles that graduates will rely upon throughout their professional careers. With a strong technical background and strong people skills, graduates will have the resources necessary to become successful technicians. The nail technology course is designed to prepare students for the state licensing exam and for entry into the professional nail industry. 

Students will learn the important aspects of sanitation and disinfection, the basics of all nail services, as well as product application and techniques. Also included is the artistic side of nails—nail art (designing). In addition, students will receive preparation for the state licensing examination, which must be passed to practice in the profession. The Nail Technology Course consists of 350 hours of theoretical and practical instruction. Subject matter covers manicures, pedicures, nail diseases, and disorders.

Phase 1 (300 hours) will include theory and practical demonstrations with hands-on participation from students. During this phase of the program, students will practice all services on each other. Students will explore the history of esthetics and how they can help shape the future in the industry as professional estheticians. Students will learn about how the sense of touch and proper skin analysis within a treatment can benefit a client in many ways. Students cover a variety of theory subject matter including Skin Physiology, Anatomy, Client Care, Infection Control, Electricity, and Hair Removal. Students will explore services including hand treatments, petite facials, signature facials, back treatments, and basic waxing. 

Phase 2 (250 hours) students will continue to practice all services offered in this phase on each other. Students will also perform services on clients and/or models in the student spa. During this phase, students will learn how advanced equipment/techniques such as microdermabrasion can benefit a client’s skin. Students will cover theoretical chapters in advanced treatments, chemistry, and makeup. Practical services covered include facial and body waxing, body treatments, microdermabrasion, and professional exfoliation treatments. Students will learn that performing a variety of spa services, recommending products for home use to clients, and selling retail products are three crucial components of building a clientele.

Phase 3 (200 hours) students review and prepare for final Academy testing and the professional licensure exam. Students will be evaluated both theoretically and practically on the full curriculum. Continued practice of adapting as a designer while scheduled for student salon services. 

Note: consecutive sequence of phases and salon segments may be subject to change and re-order at the discretion of Academy Management and in consultation with the Education Department. Hours may vary slightly based on full- or part-time schedules.

Within the course students will be taught through audiovisual presentations, lectures, demonstrations, practical hands-on experiences, question-and-answer sessions, discussions, and written and practical testing. 

Distance Education will be utilized to deliver a maximum of 50% (100 clock hours) of the theory associated with the course. Lecture, audiovisual presentations, demonstrations, discussion, and question and answer sessions will be used during Distance Education. 

Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each practical examination. Each passing criteria within a practical exam will receive 3 points. Points are then tallied and issued a percentage score based upon the total number of criteria covered. All students are required to pass all phases/segments to move on to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

The grading scale is based on percentages. Letter grades are not issued nor are incomplete ratings. To graduate with honors, a student must achieve a 95%. Scores of 70% to 100% are considered to be satisfactory (passing). A student must maintain a cumulative grade average of 70% or better at the time of official evaluation to be considered progressing satisfactorily in the course. Scores of 69% to 0% are considered to be unsatisfactory (failing).

Hours

Subject – Unit

150

General: Sterilization, Sanitation and Bacteriology, Anatomy and Physiology, State Law, Salon Management and Ethics

100

Chemical: Product Knowledge, Ingredients, and usage of materials, Manicuring and Pedicuring, EPA and OSHA requirements  

350

Physical: Massage, Manicuring, Pedicuring, Nail Care, Nail Artistry, Nail Wraps, Sculptured Nails, Nail Tips, Gel Nails, and Nail  Safety.

 

  • Phase 1
    • Life Skills 
    • Professional Image 
    • Communicating for Success  
    • Healthy Professional
    • Infection Control 
    • Chemistry & Chemical Safety
    • Electricity & Electrical Safety
    • Career Planning
    • On the Job
    • The Beauty Business
    • Anatomy & Physiology
    • The Treatment Room 
    • Facial Treatments 
    • State Law and Regulations 
  • Phase 2
    • Career Opportunities & History of Esthetics
    • Physiology and Histology of the Skin 
    • Disorders and Diseases of the Skin 
    • Skin Analysis 
    • Skin Care Products: Chemistry, Ingredients, & Selection 
    • Facial Massage 
    • Hair Removal 
  • Phase 3
    • Facial Devices & Technology
    • Makeup Essentials
    • Advanced Topics and Treatments 
    • State Law and Regulations
    • Preparation for State Board Examination

Milady’s Standard Nail Technology, 8th Edition

Milady’s Standard Nail Technology Exam Review
Milady’s Standard Nail Technology Workbook

Tennessee Cosmetology Laws and Rules, 2018

History and Career Opportunities: Students will learn a brief history of nail technology as well as career paths for the nail technician. 

Life Skills: As an introduction to professional development, students will learn the psychology of success defined in self-management, time management, study skills, ethics, as well as personality and attitude development.  

Professional Development: In this area, students are taught the keys to beauty and wellness through physical presentation.  

Communicating for Success: This segment introduces students to the communication basics needed for human relations and client consultation. 

Infection Control: Students will learn the principles of infection, prevention, and regulations for the professional salon image.  

Anatomy and Physiology: Students will learn a general overview of Anatomy and Physiology, from the basic cell structure to the systems of the body. 

Skin Structure and Growth: Students will review the anatomy of the skin, disorders of the skin, and maintaining skin health. 

Nail Structure and Growth: Nail students will understand the structure and anatomy of the nail. 

Nail Diseases and Disorders: Students will learn to recognize nail diseases and disorders. 

Basics of Chemistry: This segment is an overview of the basics of chemistry, matter, and potential hydrogen. 

Nail Product Chemistry: Students will learn the overexposure principle and learn about adhesions, adhesives, and primers. 

Basics of Electricity: This segment is important for students to learn electrical equipment safety. 

Manicuring: Students will learn different types of manicures and the basics of Nail tools.  

Pedicuring: Students will learn different types of pedicures as well as disinfection. 

Electric Filing: Students will learn how to choose an electric file, electric bits, and safety tips for electric filing. 

Nail Tips and Wraps: During this segment, students will learn nail wrap applications, maintenance, repair, and removal. 

Nail Enhancements: Students will learn the theory and practical applications of monomer liquids and polymer powder nail enhancements as well as maintenance, crack repair, and removal.  

UV Gels: Students will be taught when to use UV Gels, how to choose proper UV Gels, UV Lights, polishes, and basic application. 

The Creative Touch: Students will be introduced to Nail Art, Color theory, Embellishments, and Airbrushing. 

Salon Business Skills: This final segment ensures all students are prepared for licensure, the job interview, and employment by teaching them resume and portfolio building. 

State Law and Regulations: This segment allows the student to become familiar with the state laws and regulations of the State of Tennessee. 

Preparation for State Board Examination: With the assistance of the instructor, the Nails student will review and prepare for their state examination.

Students can expect to complete this program in approximately 3 months or 30 hours per week and are in satisfactory progress. 

The objective of the Instructor Training Course is to prepare the licensed professional to become a well-trained and well-rounded teaching professional. Milady strives to teach a variety of techniques and principles that graduates will be able to rely on throughout their teaching careers. Students in this course will also receive assistance in preparation for the state licensing examination.

The Instructor Training Course consists of theoretical and practical instruction. The students demonstrate their knowledge of all subject matter in theory and application, through the completion of required written and practical applications. This curriculum and course of study are designed to instruct a student in basic teaching methods while instructing with the latest in interactive education and technology. It is anticipated, for the effective implementation of this course, that the student is proficient in the art and practice. 

Following sound training principles, the course provides an opportunity for each student to observe and assist experienced teachers in the performance of their duties, to perform skill demonstrations, to have supervised practice teaching, and to thoroughly study the principles of teaching. The course permits the student to apply, in a classroom atmosphere, the practices and theories to which they are exposed in the course while under the supervision of a licensed educator. 

Within the course students will be taught through audiovisual presentations, lectures, demonstrations, practical hands-on experiences, question-and-answer sessions, discussions, and written and practical testing. 

Distance Education will be utilized to deliver a maximum of 50% (150 clock hours) of the theory associated with the course. Lecture, audiovisual presentations, demonstrations, discussion, and question and answer sessions will be used during Distance Education.

Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each practical examination. Each passing criteria within a practical exam will receive 3 points. Points are then tallied and issued a percentage score based upon the total number of criteria covered. All students are required to pass all phases/segments to move on to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

The grading scale is based on percentages. Letter grades are not issued nor are incomplete ratings. To graduate with honors, a student must achieve a 95%. Scores of 70% to 100% are considered to be satisfactory (passing). A student must maintain a cumulative grade average of 70% or better at the time of official evaluation to be considered progressing satisfactorily in the course. Scores of 69% to 0% are considered to be unsatisfactory (failing).

Hours

Subject – Unit

150

General: Practical Education, State Law and Regulations, Record Keeping, Professional Development, Program Outlining, and Development, Lesson Planning and Motivation 

150

Physical: Demonstration Techniques, Examination and Analysis, Classroom Management, Teaching Observation, and Assisting, Preparing Teaching Aids, Student Teaching 

Milady’s Master Educator Student Course Book & Exam Prep 

Tennessee Cosmetology Laws and Rules, 2018  

ADMISSIONS

JLA is a private institution looking for exceptional students who possess the desire and willingness to work hard to achieve their dreams. The Academy does not recruit students who have been admitted to or who are already attending another institution that offers similar programs of study. JLA reserves the right to change scheduled start dates and/or class schedules without prior notice. Schedules may vary. Note: Applicants who are not seeking a certificate/degree are not considered regular students and will be enrolled as space availability allows.

To be considered for admission as a student, a prospective student must complete the following requirements: 

  • Tour the Academy to learn more about the programs and visit the classrooms and salon. (May combined with Admissions Advisor Interview)
  • Complete the Application Form and pay a non-refundable Application Fee of $100.
  • Complete an interview with an Admissions Advisor. 
  • Complete Free Application for Federal Student Aid (FAFSA) to determine your qualifying funding level.
  • Complete an Enrollment Agreement. 
  • Eligibility
    • Age: Be at least 18 years old by the first day of class. 
    • Instructor Training Course – hold a current Tennessee Cosmetology, Aesthetics, or Nail Technician License for at least 3 continuous years. 
  • Documentation (copies will be retained)
    • Photo identification: (one of the following) 
      • State issued driver’s license or
      • U.S. government-issued passport or
      • government-issued identification 
    • Social Security Card
      • A copy will be retained for our file 
    • High school diploma, an official high school transcript, GED Certificate, or state-issued homeschooled certificate.
      • A modified high school diploma, a certificate of completion, or a certificate of attainment is not accepted for our admissions requirements 
    • High School Diplomas and/or official transcripts from foreign countries must be notarized, and if applicable, translated evidence that the document is equivalent to that of completion of secondary education (High School Diploma) in the United States. 
  • TOEFL IBT score of 61 or higher for students where English is a second language. 

Not all applications for enrollment are accepted. Before beginning classes, a student must pay tuition and fees either by cash, confirmed financial aid, or a pre-arranged interest-free Private Payment Plan. If paying monthly and the payment is not made by the agreed-upon date, the unpaid balance shall become immediately due, and/or attendance may be held in abeyance (suspension) at the discretion of the administration until such payment is paid in full. Institutional scholarships, tuition waivers, or discounts will not be credited to the student’s account until the successful, on-time completion of a course. 

JLA is approved to offer Distance Education to all students attending our programs. Hours and academic achievement earned via Distance Education at JLA will be honored by the Tennessee State Board of Cosmetology and Barber Examiners for licensure in the state of Tennessee. Please note that any academic achievement or hours earned via distance education may not be accepted for reciprocity or eligible for licensure in other states.

The student agrees to abide by the rules and policies as outlined in this handbook for their period of enrollment.  Should NACCAS or the U.S. Department of Education issue regulations affecting a policy change after a student’s enrollment, students will receive written notification. Should JLA make changes in policy after a student’s enrollment, students will receive written notification of such change.

 

The student agrees to attend classes as scheduled. 

 

No change or representation to the enrollment agreement will be recognized unless made in writing. If the student cancels his/her enrollment at JLA within 3 business days of signing the agreement but before entering classes, he/she shall be entitled to a refund of all monies paid to the school less the non-refundable Application Fee of $100. Appropriate refunds are made within 30 days of written notice that the student will not begin classes. 

A re-enrollment, one who was either terminated or withdrew before completion of the program, maybe re-admitted into the same program typically within 12 months of his or her last date of attendance and at the discretion of Academy Management. Re-enrollment is not guaranteed and will be determined on a case-by-case basis. Returning students are re-enrolled under the same SAP status the student had at the time of prior withdrawal. For further details on how FSA may be affected upon re-enrollment, see SAP policy. FSA regulations are different for returning students who re-enroll within 180 days of a prior withdrawal date versus students who re-enroll after more than 180 days have expired since their previous withdrawal date. This will be addressed with the student during an FSA eligibility analysis.

To be re-admitted to the Academy, the student must apply for re-enrollment by contacting the Admissions department during regular business hours. Re-enrollment applications are reviewed by Academy Management. Decisions are final. Additional charges apply and include a $200 non-refundable re-enrollment Application Fee and all applicable tuition charges, which are calculated with the tuition rate corresponding with the new start date. Educational material needs will be assessed upon acceptance as a re-enrollment. Appropriate charges and taxes will apply.

  • Space is limited. Re-enrollments will only be accepted when space is available. Full course starts are granted priority.
  • JLA has the right to deny re-enrollment. The Academy strongly recommends that the student re-apply as soon as possible following termination/leave of absence. Failure to do so may result in a significant waiting period before a new class start. A student has seven years from the original start date to complete their total hours.
  • A student who failed to complete Phase 1 of his or her course and who is re-enrolling must contact the Admissions office, as he or she is considered a new student for placement into a class.
  • All prior outstanding financial balances with JLA must be in good standing to be considered for re-enrollment.
  • All requests for re-enrollment must include a detailed description of how the student’s situation has improved since the prior enrollment period.
  • Re-enrollments will typically return to the beginning of the phase in which they were previously enrolled.
  • Students may be re-admitted typically only one time regardless of termination (Academy-initiated) or withdrawal (student-initiated).
  • Upon re-enrollment the student’s expected graduation date will be re-calculated.
  • It may take up to 90 days for a decision to be made regarding re-admittance. Actual start dates for re-enrolling students are determined as space availability allows.

JLA accepts transfer hours from other educational institutions, including high school cosmetology programs, based on an evaluation of the student’s comprehension of the course material. 

JLA will document what credits/hours earned from transferring educational institutions are acceptable which will be reflected in the Enrollment Agreement. Not all credits/hours will transfer to or from any educational institution.  

Please note that students transferring to another school may not be able to transfer all the hours they earned at JLA; the number of transferable hours depends on the policy of the receiving school. 

Once an Enrollment Agreement has been executed, transfer hours will not be accepted. 

Transcript or transfer service for eligible students will be provided for $10. JLA reserve the right to withhold transcripts, including academic scores and accumulated hours, from students under certain circumstances including but not limited to default on a Federal Student Loan or outstanding financial balances with the school.  JLA cannot guarantee transferability of credit without a written agreement with/from another school/academy.

JLA does not discriminate and expressly prohibits any form of student or staff harassment based on ethnic origin, race, color, religion, sex, national origin, age, handicap, or status as a military veteran. This policy applies to all aspects of the operation including but not limited to educational opportunity, admissions and/or employment opportunities and benefits under the requirements of Title IX of the Educational Amendments of 1972, Public Law 92-318; the Rehabilitation Act of 1973, section 504, Public Law 93-112, and Title III of the Americans with Disabilities Act of 1990.

JLA is committed that no qualified handicapped person, because of his or her handicap, will be excluded from enrolling in a course of instruction or be subjected to discrimination based upon disability. Applicants, who are persons with disabilities, as defined in paragraph 104.3(j) of the regulation under Section 504 of the Rehabilitation Act of 1973, may apply for admittance into the program. However, all prospective students must meet standard admissions requirements. 

JLA does not formally assess students under the standards of a traditional 504 plan (IEP/other). If an applicant for enrollment believes he or she may need an accommodation during his or her program, he or she should advise an Admissions Advisor before class starts and must submit a written request for specific accommodation(s). The written request must include documentation of the student’s official assessment. For example, an Individual Education Program (IEP) from the student’s high school and outline the specific accommodation(s) requested. 

Should a student fail to request an accommodation before the program start, he or she may submit a written request to the School Director at any time; however, all requests should be made at least four weeks in advance of the date needed. Accommodation plans determined after the program start will be effective from the date determined moving forward. 

All accommodation requests will be reviewed by the Academy Management and a determination of reasonable accommodations (if applicable) will be provided in writing before the start of the student’s program and/or within two weeks of the official request for currently enrolled students. 

Students requesting reconsideration of the decision regarding the request should contact Academy Management within one week of the date of the response. The student must provide a statement of why and how he or she believes the response should be modified. 

Due to state licensing requirements and rigorous industry standards that are in place to protect the public, all students are required to meet the academic standards outlined in this catalog and/or as amended hereafter.

FINANCIAL SERVICE

Program costs are subject to change without notice. Please contact an Admissions Advisor for current information. Several payment methods are available.

Cosmetology Program

Quarter 

Hours 

Tuition 

Books/Kit 

Application Fee 

Total Charges

1st 

1-450 

4,875

1,649

100

6,624

2nd 

451-900 

4,875

4,875

3rd 

901-1200 

3,250

3,250

4th 

1201-1500 

3,250

3,250

 

Total

16,250

1,649

100

17,999

Master Barber Program

Quarter 

Hours 

Tuition 

Books/Kit 

Application Fee 

Total Charges

1st 

1-450 

4,875

1,649

100

6,624

2nd 

451-900 

4,875

4,875

3rd 

901-1200 

3,250

3,250

4th 

1201-1500 

3,250

3,250

 

Total

16,250

1,649

100

17,999

Aesthetic Program

Quarter 

Hours 

Tuition 

Books/Kit 

Application Fee 

Total Charges

1st 

1-375 

4,400

2,099

100

6,599

2nd 

376-750 

4,400

4,400

 

Total

8,800

2,099

100

10,999

Nail Technology Program

Quarter 

Hours 

Tuition 

Books/Kit 

Application Fee 

Total Charges

1st 

1-300 

2,700

1,499

100

4,299 

2nd 

301-600 

2,700

2,700

 

Total

5,400

1,499

100

6,999

Instructor Program

Quarter 

Hours 

Tuition 

Books/Kit 

Registration  

Fee

Total Charges

1st 

300 

2,700

900

100

3,700

Non-Refundable Application Fee –  $100.00

Over Contract Fee  – $20.00 per hour* 

Re-enrollment Fee$200.00

Replacement Fee for Name Tag –  $15.00   

Transcript Fee$10.00

Withdrawal Fee$100.00

 

* Rate change from $10 to $20 effective 3/1/22 for students enrolled prior to 1/25/22. Students enrolled after 1/25/22 rate effective 1/25/22.

Financial Aid Programs, Private Payment Plans available, or a combination of methods. Acceptable payment methods include but are not limited to cash, credit card, personal check, money order, Financial Aid Title IV funding, and private loans. 

Note: Students will not receive a diploma or transcript until all payments have been satisfied. See institutional monthly payment schedule below with a down payment.

JLA is approved by the United States Department of Education to offer the following federal financial assistance programs whereby an eligible student is awarded a grant and/or loan for post-secondary education. To be eligible to receive financial aid, a student must be enrolled at least half the time. 

Grants are NOT repaid and are awarded primarily based on a family’s ability or lack of ability to pay for higher education. The amount you may be awarded in a Pell Grant depends on your cost of attendance, expected family contribution (EFC), enrollment status (full or part-time), and whether you attend for a full academic year or less.  

Pell Grants are awarded only to undergraduate students who haven’t earned a bachelor’s or graduate degree.  

Student loans, unlike grants, are borrowed money that must be repaid, with interest, just like car loans and mortgages. You cannot have student loans canceled because you didn’t like the education you received, didn’t get a job in your field of study or you’ve been having financial difficulty. Loans are a legal obligation. We recommend you read the Department of Education publication “Your Federal Student Loans: Learn the Basics and Manage Your Debt.” You can find this publication at www.studentaid.ed.gov/repayingpub. The amount you may be awarded in student loans depends on your cost of attendance, expected family contribution (EFC), enrollment status (full or part-time), and whether you attend for a full academic year or less. 

This program enables parents with good credit histories to borrow for a dependent student. A parent may borrow up to the cost of education minus any estimated financial aid per year. Repayment, plus a variable market rate of interest is required with monthly payments beginning sixty days after the loan has been disbursed. 

To have funds available by the time school begins, students are encouraged to begin the application process two months before the program start date. Students must complete the FAFSA (www.FAFSA.gov) including all verification documents and JLA Financial Aid Supplemental Forms to be considered for grants and student loans. For more information, contact Financial Aid Office at (423)926-9095, extension 6.

Go to www.fafsa.gov to complete the FAFSA. Usually within 3-4 business days after you have completed your FAFSA and it has been processed, the school will receive your information and will contact you to go over your Financial Aid eligibility. 

  1. The student must be enrolled and maintain satisfactory academic progress to receive financial aid. 
  2. The student must sign an affidavit of educational purposes, Selective Service Registration compliance, and default certification. 
  3. The student must notify the Financial Aid Office of any name or address change. 
  4. The student must notify the Financial Aid Office of any changes in his or her financial situation. 
  5. The student must notify the Financial Aid Office of any outside scholarships, grants, or other sources of assistance. 
  6. The student must comply with all financial aid deadlines. 
  • Selection Criteria: Students must file all forms as requested promptly. Also, students may be required to provide documentation to verify information provided on the FAFSA. 
  • The financial aid verification policy and deadlines are available upon request from the Financial Aid Office. 
  • Amount of Awards: The determination of the amount of the award is solely at the discretion of the agency making the loan or award. 
  • Repayment: Terms of any loan or awards, including repayment schedules, are established by the agency making the loan or award. Repayment information should be obtained from the agency. 

Loan Counseling: All students receiving loan funds while attending JLA will be required to complete the master promissory note, entrance and exit counseling online at www.studentloans.gov.  

Verification is a process that requires an institution to confirm the accuracy of information used to determine a student’s eligibility for federal student assistance. A student’s file may be selected for verification by either the school or by the U.S. Department of Education. The school will perform verification procedures only on files selected for verification unless the school administrator has reasons to believe that the file contains conflicting information. 

If a student’s file has been selected for review under the verification process, depending upon the reason the file was selected, some of all of the following information may be requested from the student: 

  • A completed Verification Worksheet, signed by the student, spouse, or parent when applicable. 
  • Verification of income: 
  • A copy of an IRS Tax Return Transcript from the U.S. Internal Revenue Service will be required. A Tax Return Transcript will serve to confirm the accuracy of income and other tax-related amounts that the student reported on his/her FAFSA application.  
  • A signed copy of the student’s (and parent’s when applicable) prior-prior year Tax Return. This can also serve to confirm the accuracy of income and other tax-related amounts that the student reported on his/her FAFSA application. 

Obtaining Tax Return Transcripts 

Students can obtain tax return transcripts: 

  • Via the Internet at www.irs.gov 
  • Via phone by calling 1-800-908-9946 
  • Via mail or fax by completing IRS Form 4506T-EZ 

Internet and phone requests are easy and tax return transcripts will be mailed to the tax filer’s address within 5-10 days. 

Submission of Form 4506T-EZ can authorize mailing of the transcript to a third party (such as the institution) but will take approximately 30 days. 

Other documentation may be requested by the institution to verify the accuracy of your application information including, but not limited to, marital settlement agreements, divorce decrees, W-2 forms, etc. 

Students must provide the above information to the institution within 120 days of the student’s last date of attendance, or before the respective award, year funding processes close by dates published annually in the Federal Register, whichever is earlier. Failure to complete the verification requirements on a timely basis may result in forfeiture of any federal aid awarded during the award year. 

Students will be notified by the Financial Aid Office if any discrepancies are discovered during the verification process. Students may be required to correct any erroneous information by using the ISIR correction process at www.fafsa.gov. The verification process is not considered to be completed during periods of corrective action.  Corrections generally include a recalculation of the student’s EFC and electronic resubmission of applicant information through the FAFSA Central Processor. 

If a student’s award changes as a result of the verification process, the student will be counseled and informed of how the change affects his/her packaging and financial obligations to the institution. 

In the event this verification process identifies that a student received an overpayment of federal aid, the student will be required to refund the overpayment promptly. The student will be ineligible for any future federal aid until any amounts owed are repaid. If the student fails to repay any refund due, or if the institution determines that the student may have engaged in fraud or misrepresentation regarding the federal aid process, the student will be referred to the U.S. Department of Education for further investigation and prosecution. 

Students will forfeit their right to federal assistance for non-compliance with verification policies.

JLA also participates in the following Federal programs: Veterans Administration, G.I Bill, MYCAA (for military spouses), and Vocational Rehabilitation.

WIOA is Title I Training Assistance offered by the Federal Government. Eligibility information may be accessed at https://www.netlwdb.org/policy-guidance under the headings “Adult and Dislocated Worker Policy” and “Youth Services Policy – Eligibility.” Enrollment to the WIOA program must happen before any training program begins. 

WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. 

An interest-free Private Payment Plan is available and will be agreed upon in writing before the start of class. Each student will receive a payment schedule contained in their Enrollment Agreement. The outline and down payment are outlined below: 

  • Cosmetology Course – 10 equal payments monthly; $2,000 down payment
  • Master Barber Course – 10 equal payments monthly; $2,000 down payment
  • Aesthetics Course – 6 equal payments monthly; $2,000 down payment
  • Nail Technology Course – 6 equal payments monthly; $2,000 down payment
  • Instructor Training Course – 3 equal payments monthly; $500 down payment

Payments must be received by the due date. Payments may be submitted to the Admissions Office or mailed to:  

Jenny Lea Academy

Attention: Admissions Office

2995 Fort Henry Drive Suite 200

Kingsport, TN 37664

A receipt is available for each payment. A tuition statement of account is issued upon completion of payments and is available anytime upon request. 

If a student fails to make a scheduled tuition payment, he or she may not be allowed to attend class or accrue hours until payment is made. Hours missed due to non-payment will affect the student’s attendance record and will be factored into their Satisfactory Academic Progress as hours missed.

Student kits and textbooks are required to be purchased by all Students from JLA and are non-refundable and non-returnable. Kit content will be distributed two times during the program and each time, students will open and inventory the kits to ensure all items are received. 

The Enrollment Agreement is based on a standard of regular attendance and includes regularly scheduled holidays and 10% of program hours for personal time. A student who exceeds the end date on the Enrollment Agreement will incur a $20 Over Contract Charge per hour. In situations of mitigating circumstances, a student may appeal. Students will be billed for the additional hours needed to complete their program.

No student will be allowed longer than one and one-half (1 ½) times the scheduled program length to complete the program. 

Scholarships are offered by many companies and organizations. Students must apply for scholarships on their own.  For more information, please visit the Financial Aid Office. 

Scholarships offered by JLA are subject to academic, attendance, and other criteria as set forth by the administration. Scholarships will be voided if a student fails to complete the program.

At the discretion of the school administration, a graduate from JLA may be awarded a scholarship for the instructor Program. Recipients of this scholarship must be a graduate from JLA, be interviewed by the school administration, and meet other academic criteria as set forth by the administration. Scholarships will be voided if a student fails to complete the program. 

For applicants who cancel enrollment or students who withdraw from enrollment a fair and equitable settlement will apply. The following policy will apply to all terminations for any reason, by either party, including student decision, course or program cancellation, or school closure. Any monies due to the applicant or students shall be refunded within 45 days of official cancellation or withdrawal. Official cancellation or withdrawal shall occur on the earlier of the dates that:  

  1. An applicant is not accepted by the school. The applicant shall be entitled to a refund of 
  2. all monies paid except non-refundable Application Fee. 
  3. A student (or legal guardian) cancels his/her enrollment in writing within three business days of signing the enrollment agreement. In this case, all monies collected by the school shall be refunded, regardless of whether or not the student has started classes. 
  4. A student cancels his/her enrollment after three business days of signing the contract but before starting classes. In these cases, he/she shall be entitled to a refund of all monies paid to the school except the non-refundable Application Fee. 
  5. A student notifies the school of his/her withdrawal in writing. 
  6. A student on an approved leave of absence notifies the school that he/she will not be returning. The date of withdrawal shall be the earlier of the date of expiration of the leave of absence or the date the student notifies the institution that the student will not be returning. 
  7. A student is expelled by the school. (Unofficial withdrawals will be determined by the institution by monitoring attendance at least every 14 calendar day.) 
  8. In type 2, 3, 4, or 5, official cancellations or withdrawals, the cancellation date will be determined by the postmark on the written notification, or the date said notification is delivered to the school administrator or owner in person.  
  9. For students who enroll and begin classes but withdraw before course completion (after three business days of signing the contract), the following schedule of tuition earned by the school applies. 
  10. All refunds are based on scheduled hours: 

Percentage of elapsed enrollment time at the notice of cancellation compared to the total time of course:

Percentage of tuition and other instructional charges which the Academy may retain:

Within 5 days after the date of enrollment or if Academy cancels a course.

0%

After 5 days but before completion of the first day.

Application – Application Fee (may not exceed $100) and the cost of books and materials.

5% – 9.9%

30% of tuition + withdraw/term. fee

10% – 14.9%

40% of tuition + withdraw/term. fee

15% – 24.9%

45% of tuition + withdraw/term. fee

25% – 49.9%

70% of tuition + withdraw/term. fee

50% and over

100% of tuition

  • All refunds will be calculated based on the student’s last date of attendance. Any monies due to a student who withdraws shall be refunded within 45 days of a determination that a student has withdrawn, whether officially or unofficially. If permanently closed or no longer offering instruction after a student has enrolled, and instruction has begun, the school will provide a pro-rata refund of tuition to the student OR provide course completion through a pre-arranged teach agreement with another institution. If the course is canceled after a student’s enrollment, and before instruction has begun, the school will either provide a full refund of all monies paid or completion of the course at a later time. If the course is canceled after students have enrolled and instruction has begun, the school shall provide a pro-rata refund for all students transferring to another school based on the hours accepted by the receiving school OR provide completion of the course OR participate in a Teach-Out Agreement OR provide a full refund of all monies paid. 
  • Students who withdraw or terminate before program completion will be charged a cancellation (withdrawal) fee of $100. This refund policy applies to tuition and fees charged in the enrollment agreement. Other miscellaneous charges the student may have incurred (lab fees; extra kit materials, kit, books, products, unreturned school property, etc.) will be calculated separately at the time of withdrawal. 
  • If a Title IV financial aid recipient withdraws before course completion, a calculation for return of TIV funds will be completed and any applicable returns by the school shall be paid, as applicable, the order of returns is  Unsubsidized Federal Stafford Student Loan; Subsidized Federal Stafford Student Loan; Parent Loan for Undergraduate Students (PLUS); Federal Pell Grant; and, Other Federal, State, Private, and Institutional student assistance programs; and last to the student. After all applicable returns to TIV aid have been made, this refund policy will apply to determine the amount earned by the school and owed by the student. If the student has received personal payments of Title IV aid, he/she may be required to refund the aid to the applicable program.

SATISFACTORY ACADEMIC PROGRESS (SAP)

The Satisfactory Academic Progress Policy is consistently applied to all students enrolled at the school regardless of the form of payment. It is printed in the catalog to ensure that all students receive a copy before enrollment. The policy complies with the guidelines established by the National Accrediting Commission of Career Arts and Sciences (NACCAS) and the federal regulations established by the United States Department of Education. 

Students are evaluated for Satisfactory Academic Progress as follows: 

Course

Evaluation Period

Academic Year Length

Cosmetology (1,500)

450, 900, and 1200 clocked (actual) hours 

900 clock hours

Master Barbering (1,500)

450, 900, and 1200 clocked (actual) hours

900 clock hours

Aesthetics (750)

375 clocked (actual) hours

750 clock hours

Nail Technology (600)

300 clocked (actual) hours

600 clock hours

Instructor Training (300)

150 clocked (actual) hours

300 clock hours

Note: Transfer Students are at the midpoint of the contracted hours or the established evaluation periods, whichever comes first. 

Evaluations will determine if the student has met the minimum requirements for satisfactory academic progress.  The frequency of evaluations ensures that students have had at least one evaluation by midpoint in the course and/or program, whichever occurs sooner. All periods of enrollment are included in the SAP calculation for Title IV eligibility and otherwise. 

The maximum time (which does not exceed 150% of the course length) allowed for students to complete each course at satisfactory academic progress is stated below:

 

 

Maximum Time Allowed

Course 

Weeks 

Scheduled Hours

Barbering 

60 

2,250

Cosmetology 

60 

2,250

Cosmetology, – Part-Time 

112 

2,250

Barbering- Part-Time 

112 

2,250

Aesthetics – Full Time 

41 

1,125

Aesthetics – Part-Time 

56 

1,125

Nails – Full Time 

41 

900

The maximum time allowed for transfer students who need less than the full course requirements or part-time students will be determined based on 67% of the scheduled contracted hours. Students who have not completed the course within the maximum timeframe will be terminated from the program.  

All courses offered by the institution are clock hour programs and all students attend continuously.  Therefore, we do not offer term or credit hour-based programs. Enrollment is based on one period of continuous enrollment which counts towards satisfactory academic progress and maximum timeframe, including any time in that period where a student would not receive Title IV, HEA program funds. The period of enrollment includes fall, winter, spring, and summer, as applicable to the student’s enrollment agreement. 

The qualitative element used to determine academic progress is a reasonable system of grades as determined by assigned academic learning. Students are assigned academic learning and a minimum number of practical experiences. Academic learning is evaluated after each unit of study. Practical skills evaluations will be conducted during the study. Practical skills are evaluated according to text procedures and outlined in practical skills evaluation criteria adopted by the school. Students must maintain a written grade average of 78% and pass a FINAL written and practical exam before graduation. Students must make up failed or missed tests and incomplete assignments. 

Numerical grades are as follows: 

94% to 100% 

86% to 93% 

78% to 85% 

70% to 77% 

Below 70%

Excellent 

Very Good 

Good 

Satisfactory 

Failing 

Students meeting the minimum requirements for academics and attendance at the evaluation point are considered to be making satisfactory academic progress until the next scheduled evaluation. School staff will review with students a copy of their Satisfactory Academic Progress Determination at the time of each of the evaluations.  Students deemed not maintaining Satisfactory Academic Progress may have their Title IV, HEA Funds interrupted, unless the student is on warning. 

Students who fail to meet minimum requirements for attendance or academic progress are placed on warning and considered to be making satisfactory academic progress while during the warning period. The student will be advised in writing on the actions required to attain satisfactory academic progress by the next evaluation. If at the end of the warning period, the student has still not met both the attendance and academic requirements, he/she will be deemed ineligible to receive Title IV, HEA program funds and may continue their program as a cash pay student.

Students may re-establish satisfactory academic progress and Title IV, HEA program funds, as applicable, by meeting minimum attendance (66.76%) and academic requirements 70% by the end of the warning period at the next scheduled evaluation.  

If enrollment is temporarily interrupted for a Leave of Absence, the student will return to school in the same progress status as before the leave of absence. Hours elapsed during a leave of absence will extend the student’s contract period and maximum time frame by the same number of days taken in the leave of absence and will not be included in the student’s cumulative attendance percentage calculation. Students who withdraw before completion of the course and wish to re-enroll will return in the same satisfactory academic progress status as at the time of withdrawal. If a student is considering the pursuit of a second program, they must graduate or withdraw from the current program. If a student decides to switch a program, the current SAP will start over with the new program.  The old program SAP will no longer apply.  

Noncredit, remedial courses, and repetitions do not apply to this institution. Therefore, these items do not affect the school’s satisfactory academic progress standards.

About Satisfactory Academic Progress, a student’s transfer hours will be counted as both attempted and earned hours to determine when the allowable maximum time frame has been exhausted. SAP evaluation periods are based on actual contracted hours at the institution. 

ATTENDANCE

All students are required to attend class regularly. The student is required to complete all course hours by state requirements and/or by the requirements of the Academy, whichever is higher. The student is expected to maintain a high rate of attendance to assure timely completion of his or her educational program. 

Failure to complete by the expected contract date will result in Over Contract Charges and/or may result in termination. Regular holidays are built into the student contract and personal time. This is to allow the average student ample time to complete his or her contracted program.

JLA is open 5 days a week Monday – Friday, 9:00 am – 5:00 pm.     

  • Cosmetology and Master Barber Programs (35 hours per week): 
    • Full-time Day: Monday – Friday: 9:00 am – 5:00 pm with a one-hour lunch break
  • Cosmetology and Master Barber (22.5 hours per week): 
    • Part-time Day: Monday – Friday: 9:00 am – 1:30 PM with no lunch break
  • Aesthetic Program (32.5  hours per week): 
    • Full-time Day: Monday – Friday: 9:00 am – 4:00 pm with a 30m lunch break
  • Nail Technology Program (27.5  hours per week): 
    • Full-time Day: Monday – Friday: 9:00 am – 3:00 PM with a 30m lunch break
  • Instructor Training Program (32.5  hours per week): 
    • Full-time Day: Monday – Friday: 9:00 am – 4:00 PM with a 30m lunch break 

JLA offers training on a year-round basis.  JLA students may change enrollment status one time without cause; they may switch from the full-time schedule to the part-time schedule or vice versa. To request an enrollment status change, see the Admissions Office complete a change status form.

Students need to be punctual and prepared to begin class on time. The student is required to clock in and out to receive hours for the day. The student must be in uniform with a badge to clock in upon arrival and is expected to physically be in his or her classroom or student salon and spa assignment before its start time. After the student is dismissed by his or her educator at the end of the day, the student is required to clock out. Students will not earn hours for periods in which they do not both clock in and out. Exceptions to this rule may occur at the discretion of Academy Management. 

During distance education, students are expected to arrive at the online session as scheduled. When the student logs in to the meeting, they are considered to be clocking in. When they leave the meeting and exit the online class, they will be considered clocking out. 

Time Clock Use for Lunch: 

  • Cosmetology/Master Barber Full-time: 60-minute lunch period for all students, punch in and out. 
  • Aesthetic/Nail Technology Full-time: 30-minute lunch period for all students, punch in and out. 

Any education missed due to absence is the responsibility of the student for both on-site education as well as Distance Education. In the event of extended absence, see the Leave of Absence policy. A student who is absent for 14 consecutive calendar days will be automatically terminated from the program.

The student is responsible for reading the topics covered in theory and submitting a three-paragraph summary of the material within 7 days of the missed Theory section. If the student does not submit the assignment, then the student will receive a failing mark. The student does not receive hours for the time missed in the classroom

A student will be considered late if they are not clocked in and set up in their classroom by the scheduled start time of their class. Students arriving more than 5 minutes past their scheduled start time will not be allowed to enter class for the theory class; losing one hour. Please note students consistently arriving late will lose the 5-minute privilege. 

Students arriving late are expected to enter the class in a manner that allows for limited distraction or disruption. Students are advised that any time missed will affect their attendance percentage (SAP) and may cause Over Contract Charges. Note: Time missed due to a late arrival is deducted from the student’s time.

Students must call before 9:00 am and speak to or leave a message with the Front Desk Team if they are going to be late.  No emails, messages, texts, or calls to anyone other than the front desk will be an acceptance notification. 

A student may formally request late admittance into class due to mitigating circumstances, such as medical appointments, court appearances, or another verifiable appointment. The formal request should be submitted to the School Director in advance of the requested date and documentation is required before late entry to class. The School Director has the authority to grant or deny late entry; all decisions are final. 

Students with a pre-approved late arrival are required to notify the Academy to clock in and will be expected to enter the class in a manner that allows for limited distraction or disruption. Exceptions to this rule may occur at the discretion of Academy Management. 

A student who leaves the Academy or Distance Education lesson before regular dismissal time is considered to be an early departure. If a student must leave the Academy earlier than his or her scheduled dismissal time, he or she is asked to advise the educator in advance of the departure and he or she must clock out to receive hours. The student must sign the leave early form located at the reception desk. Exceptions to this rule may occur at the discretion of the Academy Management. 

A student who accrues clock hours outside of his or her regular schedule (contracted per the enrollment agreement) will be considered to be making up hours. Make-up hours may include, but are not limited to, student salon and spa work and/or other educational experiences. Make-up times and tasks assigned may vary. Make-up time is not guaranteed, as it may not always be available. 

Available days/times to make up hours are designated by Academy Management and are scheduled solely based on the needs of the Academy. When make-up opportunities are available, priority will typically be given to senior-level students. 

A student making up hours is required to adhere to all Academy rules and regulations within this catalog/handbook. A student who does not attend his or her scheduled make-up hour assignment may be denied future make-up hour opportunities.

Attendance will be monitored at least monthly to determine unofficial withdrawals and to provide advice to students who may be progressing below the standards set forth by the Academy. 

All absences other than those covered by an approved leave of absence, approved emergency appeal, or official closure/holiday periods shall be recorded as such and shall be used in the determination of the student’s cumulative attendance average and satisfactory progress status. 

Note: Failure to meet attendance standards may also result in Over Contract Charges for periods beyond the enrollment agreement terms. 

According to state requirements, students are required to complete all hours as mandated for the program or as required by JLA, whichever is higher. There are no official excused absences; therefore, absent students must make up the hours missed. A student may surpass the required hours to complete other graduation requirements for the course as prescribed by the Academy.

Clock-Hour Acceleration is defined as exceeding the number of one’s scheduled hours and possibly completing hours before completion of the required curriculum. The State of Tennessee monitors the pace at which a student would normally be able to complete a program. 

The curriculum is designed for completion according to the pace allowed by the state. Attendance above 100% may impact a student’s financial aid package. Students are encouraged to contact Financial Services to determine the impact. This may result in liabilities owed by the student and/or JLA. 

All hours must be completed before graduation. Acceleration of hours will result in a student completing hours before the completion of the curriculum. In this case, the student will be required to continue to attend until his or her curriculum requirements are completed.

Students are not allowed to stay clocked in past their scheduled clock-out time unless they are working with a client. 

Students must call before 9:00 am and communicate that they will be absent or late by phoning in (423)926-9095 Extension 1. Students should be in the classroom prepared and quiet by 9:00; doors open at 8:45.  

Should a student forget to clock in or out, the Admissions Office will only make one correction every 30 days. This correction will be noted in your student file. Any other missed punches will cause you to lose hours. If you forget to clock in or out, do so as soon as you remember. Time clock corrections must be verified by an instructor. The student must fill out the form and sign a time correction form. 

All students are required to meet minimum attendance and academic standards per the Satisfactory Academic Progress Policy (SAP). The Minimum attendance allowed per state is 66.76% to remain in school. 

While the state minimum requirement for remaining in school is 66.76% – we want our students to maintain 90% attendance. Being a professional it is important to be dependable and have excellent attendance. 

  • Verbal warning: 80-89% attendance percentage
  • Written warning: 76-79% attendance percentage
  • Probation: 75% or below which may result in restarting the program, suspension, or termination.

There are 10% of contracted program hours allowed for absenteeism and tardiness. 

PHASE ADVANCEMENT: All clocked hours for Phase 1 must be complete before advancing to Phase 2.  

OVER CONTRACT CHARGES: Students that are absent for more than 10% of their contracted program hours will result in over-exit charges of $20 per hour and/or being dropped from the program. 

90% average attendance prevents you from Over Contract Charges of $20 per hour!

Example: 1500 clock hour program and attendance percentage are 85%, there will be the need to make-up 75 hours and pay $1,500 in over-exit charges. The over-exit charges are out of pocket and will need to be paid before graduation.

A student who must take an approved Leave of Absence (LOA) or must withdraw from training will return to school in the same satisfactory academic progress status as before the leave of absence. Leaves of Absence can be granted in cases of mental or physical conditions that prevent a student from attending school.

Leaves of absence are at least 14 calendar days and the combined total of leave days cannot exceed six months (180 calendar days) in an enrollment period. A student granted an LOA is not considered to have withdrawn and a refund Calculation is not required. 

Students may not arbitrarily decide to “take” a leave of absence. If a student is absent 14 consecutive calendar days without being on an official Leave of Absence, they will be considered withdrawn. 

A student may return from an LOA early. However, if the student does not return from the LOA by the expiration date of the approved leave of absence or does not contact the school 24 hours before the LOA end date, they will be considered withdrawn from their enrolled program. The institution is required to take attendance and therefore the date to calculate a refund will be the student’s last date of attendance. Additionally, the student’s loans will go into repayment after 180 days from the last date of attendance. 

The student’s contract end date and maximum time frame will be extended for the same number of days the student was on the LOA without any additional institutional charges or penalties to the student. Changes to the contract period on the enrollment agreement must be initialed by all parties or an addendum must be signed and dated by all parties. 

Complete an LOA Form and submit it to School Director; information needed includes enrolled name, the start date of LOA, projected end date, and reason for the request. Students requesting an extension on an LOA must come to the school or email, 24 hours before the original LOA end date to sign a revised LOA form and provide any necessary documentation. 

Financial Aid disbursements may NOT be made while a student is on an LOA. Recipients of student loans should note that a leave of absence constitutes a break in their program of study, resulting in loss of their loan repayment grace period and/or eligibility for a student deferment. 

For all GI-Bill Students, the VA is notified which will stop all VA payments and if you are Chapter 33, we must return all unearned tuition. Upon your return from the LOA, we will inform the VA and they will reactivate your status. 

A student on an approved LOA will retain his/her status at JLA. An LOA may be refused due to a conflict of interest with financial aid, a class schedule conflict, or for the validity of the LOA reason. 

The school will observe the following holidays, if they fall within the regularly scheduled days of operation: New Years’ Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day. See Appendix C for the full JLA Calendar. 

If JLA must close during normal business hours due to inclement weather or any other emergency, students will be made aware through an all-school announcement. Should it be necessary to close the school before the school day begins you may call the school the morning of, check our website, Facebook page or stay tuned to WCYB or WJHL, in which posting will be made no later than 6:00 am. Please continue checking because if on a 2-hour delay, as conditions change, we may update the announcement to close. No clock hours will be accrued during closure and the hours will be removed from the student’s schedule. 

ACADEMIC STANDARDS

Each student must earn 1,500 clock hours to complete the basic Cosmetology or Barbering Program, 600 clock hours for the Nail Technology Program, 750 clock hours for the Aesthetics Program, and 300 clock hours for Instructor Program, as required by the Tennessee State Board of Cosmetology. Students must maintain a final grade point average of 70% or above. 

Throughout all courses, students are evaluated by qualified instructional staff and guided to the highest level of their potential. Students are evaluated and tested based on their technical skills and theoretical knowledge. The evaluation of progress is administered through written tests and practical exams. Students are required to take all exams and complete all assignments within the course curriculum as described and/or assigned. 

All written and practical exams will occur on-site while students are physically in school if the educational material was learned via Distance education. 

Written exams are graded on a point system that is then converted to a percentage. The converted percentages will be used when determining the grade average. Practical exams are graded with a pass/fail system. Students receive a pass/fail on specific criteria, which are outlined before each examination. Each passed criteria within a practical exam will receive a point. Points are then tallied and issued a percentage score based upon a total number of criteria covered. Practical exams are performed on practice mannequins, student-provided models, clients/guests of the Academy, and/or a combination of all of the above. Note: All students are required to pass all phases/segments to move to the next phase/segment. Exams (practical and/or written) may be timed to assess the student’s timing and efficiency against the standards in the beauty industry. 

  • Excellent 94% to 100% 
  • Very Good 86% to 93% 
  • Good 78% to 85% 
  • Satisfactory 70% to 77% 
  • Failing Below 70% 

Students receive a grade in both theory and practical work. Any make-up work is scheduled at the instructor’s convenience; scores are averaged. Students’ attendance and academics are evaluated and any grade point average below 70% is considered unsatisfactory. 

Each student must abide by the rules and regulations of the Tennessee State Board of Cosmetology and JLA policies and procedures. Failure to abide by these rules will result in termination from the school. Any student may be dismissed from school for the following reasons: 

  • Non-Compliance with any School policy; the School Catalog, the enrollment contract, or State Laws and Regulations.  
  • Insubordination, being rude to Clients, or unprofessional conduct or Improper conduct or any action which causes or could cause bodily harm to a client, a student, or employee of the school
  • Bullying and/or harassment
  • Cheating on exams
  • Failure to meet tuition payments 
  • Excessive absenteeism, excessive tardiness, and skipping classes 
  • Using foul language, alcoholic beverages, or drug abuse 
  • Stealing from the school, staff, clients, or other students; or any illegal activity. 
  • Unsatisfactory grades 
  • Threatening to physically harm another student, staff member, or client 
  • Willful destruction of school property. 

Upon graduation, a Graduate Survey will be distributed. All students should complete the Graduate Survey, before filing for the state board exam. It is the student’s responsibility to ensure that all of his or her exams, curriculum, and other assignments are completed and to ensure that his or her financial obligations have been met before the completion of hours and exams. Failure to comply with the payment agreement will deem the student in default and subject to all reasonable collection charges and/or attorney fees. 

All student financial aid recipients are also required to complete exit counseling at studentloans.gov. 

To graduate and receive a diploma from JLA, the following are required: 

    1. Complete a minimum of the documented hours for the contracted course of study as required by the State of Tennessee and/or JLA, whichever is higher. 
    2. Complete all examinations, both written and practical, and complete all assignments as outlined in the course description. 
    3. Achieve a minimum cumulative average of 80% in practical and theory. 
    4. Fulfill all financial obligations to the Academy as stipulated in the enrollment agreement (contract), payment schedules, addendums, and/or as outlined by satisfactory payment agreement. 
    5. Have a final grade point average of at least 70% GPA 
    6. Complete items all items in your Grad Packet checklist. 

Once all of the above is completed, you will receive the following: 

    • Hours sent to State Board & released to PSI so that you can schedule your state board exams 
    • Diploma 
    • Graduate Student Service 
    • Graduate Photo in cap & gown 

To become licensed as a Cosmetologist, Aesthetician, Barber, or Nail Technician

    • Successfully graduate from the applicable program at a licensed school. 
    • Successfully pass a practical and theory examination and pay the applicable fees 

Instructors must hold a valid license as a cosmetologist, aesthetician, manicurist, and meet educational and experience requirements. Effective July 1, 2015, the individual must hold a license in the field they are approved to teach for at least three (3) continuous years to obtain an instructor license. 

Disclosure: Please refer to the Tennessee Code Annotated, Title 62, Professions, Business and Trades, Chapter 4, Tennessee Cosmetology Act of 1986, Code 62-4-127, for causes for suspension, revocation, or denial of a license and therefore reasons which may prevent an individual from becoming licensed or gain employment in their chosen field

Although JLA provides placement assistance, career guidance, and opportunity referrals, it is primarily an educational institution, not a job service, and therefore may not guarantee employment. However, the Academy attempts to assist students and graduates in job-seeking skills and interview assistance, including, but not limited to, guidance on professional expectations, including conduct and appearance. 

JLA is dedicated to the success of its students as professional designers, estheticians, or nail technicians. Academy staff will aid current students and graduates seeking employment within the beauty industry. In addition, JLA provides advising opportunities, reciprocity, and endorsement information from Academy Management during regular business hours. Students and graduates may contact the Academy Management directly.

Students, and parents or guardians of dependent minors, have the right to inspect and review educational records and progress records. Information in the records will be released only with the written permission of the student.  Written permission must be given each time a review is requested; we cannot accept blanket permission. Exceptions exist for legal or accreditation purposes.  

Jenny Lea Academy handles our student’s information security with the utmost care. We work with leading vendors to ensure network security for students, employees, and clients. We ensure we meet compliance guidelines put forth by our bank vendors as well as our financial aid institutes for both federal and state. 

The information we store locally is kept up by a professional IT staff which also trains our employees to help maintain our quarterly compliance agreements.

PRIVACY NOTICE

Privacy Act of 1974 prohibits the release of privileged and confidential information concerning individual students unless authorization is received by the student and or guardian if the student is a minor for each third-party request. 

The institution complies with the Family Educational Rights and Privacy Act (FERPA) of 1974 Buckley Amendment, Public Law 93-380 Section 438. The FERPA is a federal law designed to protect the privacy of a student’s education records. All students’ records are confidential. Students and parents or guardians of dependent minor students who are in regular attendance at the institution have the right to inspect and review the student’s educational, financial, and attendance records to ensure they are accurate and factual. Students and/or parents or guardians of dependent minors should schedule an appointment with the school administrator to review the student’s records. 

The law applies to all schools which receive funds under an applicable program from the U.S. Department of Education. 

The FERPA gives certain rights to students, and parents or guardians of dependent minors who are in regular attendance rights regarding their children’s education records. These rights transfer to the student or former student who has reached the age of 18 or is attending any school beyond the high school level. Students and former students to whom the rights have transferred are called eligible students. 

Students and parents or guardians of a dependent minor have the right to request that a school correct record be believed to be inaccurate or misleading. If the school refuses to change the records, the student, parent, or guardians of the dependent minor then have the right to a formal hearing. After the hearing, if the school still refuses to make the corrections, the parent, guardian, or eligible student has the right to place a statement in the records commenting on the contested information in the records. 

Generally, the school must have written permission from the student, parent, or guardians of the dependent minor before releasing any information from a student’s record. However, the law allows schools to disclose records without any consent to the following parties: 

  • School employees who have a need-to-know 
  • Other schools to which a student is transferring 
  • Parents when a student over 18 is still dependent 
  • Certain government officials to carry out lawful functions 
  • Appropriate parties in connection with financial aid to a student 
  • Organizations doing certain studies for the school
  • Accrediting organizations 
  • Individuals who have obtained court orders or subpoenas 
  • Persons who need to know in cases of health and safety emergencies 
  • State and local authorities to whom disclosure is required by state law. 

Schools may also disclose, without consent, “directory” type information such as student’s name, address, telephone number, honors and awards, and dates of attendance. However, the school must report the information that is designated as directory information and provide a reasonable amount of time to allow the parent or eligible student to request the school not to disclose that information about them. Schools must notify parents and eligible students of their rights under this law. The actual means of notification is left to each school. If you wish to see your records, you should contact the administration and a time will be scheduled to allow access to your records. 

Our policy is that no student information is released without written authorization by the student. The school will release information to any federal, state, or local official, auditor, or accrediting body having the authority to request such information. Cumulative education records are maintained for each student for the State’s required amount of time after graduation or termination. Jenny Lea Academy is committed to implementing and maintaining a comprehensive information security program, to maintain and safeguard your nonpublic personal information against damage or loss. The policy covers all student records in whatever form (hard copy, electronic), the school Director and or owner shall be responsible to coordinate the school’s information security program. The director/coordinator shall at least once every 3 years, assess foreseeable internal and external risks to the security, confidentiality, and integrity of customer information that could result in the unauthorized disclosure, misuse, alteration, destruction, or other compromise of the information, The risk assessment shall cover every relevant area of school operations, including employee training and management, network and software design, information processing, storage, transmission and disposal, and ways to detect, prevent and respond to attacks, intrusions, or other system failures. The director /coordinator shall monitor the effectiveness of them, recommending changes when warranted. Records for prospective students who are not accepted or who do not enroll in the school shall be held for 12 months then destroyed securely. Records of enrolled students shall be maintained by federal and state law and accreditation requirements.

If you have questions concerning the Family Educational Rights and Privacy Act, you may call or write to:  

Family Policy Compliance Office

U.S. Department of Education

400 Maryland Avenue, SW

Washington, DC 20202-8520

(202) 401-2057

POLICY & PROCEDURES

  1. Students must clock in before the start of school and be ready in the classroom wearing uniforms and name tags. 
  2. Students need to clock out if unable to perform client services during clinic hours. 
  3. Students should be courteous and respectful to all humans including instructors, classmates, administration staff, clients, and State Board members.  
  4. Management reserves the right to suspend or terminate a student from school for refusal to cooperate with instructors, excessive absenteeism, tardiness, or not following school policies. Gossip or personal discussions with others is prohibited. 
  5. Students are required to follow all State Board sanitation and sterilization laws.  
  6. Students in Phases 2 & 3 must bring a full student kit and books daily. 
  7. Students must keep stations clean, organized, and well-stocked.
  8. Students must be able to perform all tasks in the clinic, theory, and practical settings. 
  9. Students must have clinic work reviewed by an instructor – NO exceptions. 
  10. Students will be issued a locker for storage and are responsible for providing locks. The institution is not responsible for any personal items left on school property.  
  11. Food and drinks are allowed in the breakroom only.
  12. Smoking is only permitted in designated areas during designated break times.  
  13. All visitors must check-in at the front desk and will be escorted to the designated area. 
  14. Students will have the right to opt-out of performing services on clients by identifying conflicts before the situation arises.  
  15. Students must behave professionally where profanity, drugs, or alcoholic beverages on school property will not be permitted. Any breach may result in dismissal from school.  
  16. Students may not use electronic, headphones, and/or cell phones in the classroom or on the clinic floor unless for educational purposes.
  17. Students are prohibited from making or receiving personal phone calls during school hours. In an emergency, students will be notified by a call to the front desk.
  • Instructors must be on the floor while services are occurring.
  • Instructors must review the client before signing off of service for the student.
  • Instructors need to observe students mixing color for color services.
  • Instructors need to ensure that every student looks professional and is honoring the dress code. The only logo that should be viewable is the JLA logo. 
  • Badges should be visible at all times.
  • Students should not be sitting at stations on the floor if they are not engaged in a learning activity.
  • No personal cell phone usage on the clinic floor.
  • Clinic floor needs to always be Tour Ready!
  • This school observes all rules and regulations issued by the Tennessee State Board of Cosmetology, Tennessee Department of Health, and OSHA. 
  • JLA requires all instructors to keep up to date on the latest teaching methods and curriculum in each program offered as well as continuing education and regional meetings.  
  • JLA instructors and staff maintain honest, fair, and professional relationships with all students.  
  • JLA advertises truthfully and makes honest representations to its students. 
  • JLA refrains from criticism that reflects unfavorably on other schools and the Cosmetology, Barber, Esthetics, and Nail Technology professions. 

Guidelines on proper social networking etiquette seek to recognize the fact that in certain contexts, social media can extend the bounds of school-related activity to include out-of-school activities.

The internet is not anonymous, nor does it forget. Everything written on the internet can be traced back to its author one way or another. Every student is personally responsible for the content they publish on any form of user-generated media. Do not provide misleading, false, or confidential information about the school, JLA staff, students, or clients. 

  • Do not use social media to subject the employees, students, or clients of JLA to ridicule or intentional infliction of mental distress.  
  • You may NOT post content that is threatening, obscene, a violation of intellectual property rights or privacy laws, or otherwise injurious or illegal. You may not cite or refer to the school, staff, students, or clients without their approval. 
  • Maintain confidentiality and be respectful of confidential, proprietary, or insider information regarding JLA. This also means that the personal information of the employees, students, and clients should not be shared on or disclosed through social media. 
  • Be authentic and identify yourself to ensure credibility to your profile. Avoid posting or linking to any defamatory materials, harassing, or indecent. 
  • If a negative post or comment is found online about JLA, someone you know, or yourself, do not counter with another negative post. Instead, offer to remedy the situation through positive action. Be professional in all situations, especially when accepting criticism.
  • Representation of your personal opinions as being endorsed by JLA, its staff, clients, or student body in whole or part is strictly prohibited. You may not use JLA name, likeness, or logo to promote any opinion, product, cause, brand, or candidate.
  • Students, Instructors, or JLA Staff should not befriend any social media platforms. 
  • Students, Instructors, and Staff can join the Jenny Lea Academy Current Students group on Facebook. Once a student graduates they can join the JLA Alumni group on Facebook. 

Any violation of these policies can result in suspension or expulsion. 

Cosmetology/ Barbering 

Nails 

Instructor 

Aesthetics

Standing for long periods

Back Stress 

Foot Stress 

Long work hours 

Possible allergies/breathing/chemical contact

Back Stress 

Arm & hand stress 

long work hours

Back Stress 

Standing for long periods 

Possible chemical contact

Back stress 

Arm & hand stress 

Contact with heat products

Cosmetology/Barbering 

Nails 

Instructor 

Aesthetics

Professional Shoes 

Skin protection 

Protection from chemicals

Professional shoes 

Facial mask (if needed)

Professional shoes 

Professional attire

Professional shoes 

Jewelry precautions



Students need to adhere to a high level of personal hygiene, grooming, and following the dress code requirements. The dress code is required if a student is clocked in and accruing hours.  JLA reserves the right to maintain an aesthetic standard for all students, which includes but is not limited to the following:  Student Identification: 
    • Student name tags are to be worn as issued during all clocked hours to identify students and staff to clients. If lost, the student must replace it, for $5.00 or be dismissed until in compliance.  Students can go to the Admissions Office to place an order for a new name tag. 
Tops:
  • Cosmetology Students must wear JLA logo solid black short or long-sleeved t-shirts or scrub tops with the color apron over top.
  • Barbering students must wear JLA logo solid black short or long-sleeved t-shirts or scrub tops with a barber jacket
  • Aesthetics students must wear JLA logo solid gray short or long-sleeved t-shirts or scrub tops. 
  • Nails students must wear JLA red short or long-sleeved t-shirts or red T-shirts with a Logo with the vest over top. 
  • Students cannot wear anything that covers the JLA Logo except for a coloring apron, barber jacket, or vest.
Pants:  
    • Full-length solid black pants or jeans, or scrub pants. 
    • NOT ALLOWED: Leggings, jeggings, capris, and yoga 
Footwear:  
    • All students must wear solid black footwear that covers the heel and toe. 
    • Aesthetics students have the option of white footwear. 
Head Attire: 
    • No caps, ball caps, hats, bandanas, visors, or beanies. Hair should be clean and neatly groomed.  Aesthetics students may wear hair pulled back neatly and away from the face.  
Nailcare: 
    • Nail students’ nails must be clean, well-groomed, and professional in appearance. 
    • Aesthetic students’ nails must be clean, well-groomed, and professional in appearance at a short length of nails.  
Aroma: Students must be clean and not wear excessive body sprays, perfumes, or colognes.  Note: students who, in the reasonable opinion of JLA staff, are not dressed professionally will incur a minor standard violation or possibly be dismissed. There will be opportunities for students to dress differently on designated days. Participation in these events is optional.

No student is to do another student’s hair, nails, etc. without first getting approval from their instructor. If approved, student services must be scheduled with the front desk.   

Students are counseled regularly throughout the program regarding their activities, achievements, and problems affecting their progress. Please see your instructor for tutoring services. The school provides no housing facilities.  Mentors may be assigned to new students at the staffs’ discretion. 

As a student of JLA, there will be times that you will be videotaped and/or photographed for security and/or education purposes. Additionally, photographs may be used in advertising, on our website, and/or for internet marketing. Unless you state otherwise, your signature acknowledging receipt of this handbook constitutes your agreement to being photographed and/or videotaped and your release of all rights to photographs to JLA.  

Students are not allowed to record (video or audio) or photograph JLA students, staff, or clients at any time while on school premises without the written approval of the JLA administration.

CAMPUS SAFETY

Academy security procedures shall be followed at all times to ensure that the Academy is secured and that all employees, students, and clients are as safe as possible. 

JLA has an alarm directed to the Johnson City Fire Department. Whenever a fire is detected, a continuous siren will sound. In each room of the building, there is a floor plan posted that will show a direct evacuation route. (See Appendix B) 

  • Evacuate the building immediately 
  • Instruct all clients to evacuate the building 
  • Assist the clients who need help evacuating 
  • Each educator will have a designated area for students to meet once evacuated 
  • Re-enter the building only when the fire department has given clearance 

From time to time, fire drills will be conducted. Everyone must follow normal procedures in evacuating the building.  Only administration will give the clearance to re-enter the building. (See Appendix B)

In the event of a tornado, we ask that everyone remain calm and go to the designated area assigned. (See Appendix B) 

  • South End, which includes clinic floor and treatment rooms, is to meet in the Nails classroom. 
  • North End, which includes front desk personnel, client waiting area, and administrative office personnel, are to meet in the large Cosmetology classroom. 
  • Each educator will be given instructions to follow once everyone is accounted for in their designated areas. 
  • All external doors other than the front entrance must be kept locked when not in use. 
  • Students must enter and exit the Academy through the front entrance at all times except in an emergency.  

No use of profanity, drugs, or alcoholic beverages during school hours will be tolerated. Any breach may result in dismissal from school. JLA reserves the right to perform random drug testing. JLA reserves the right to request a drug test for cause (suggesting possible involvement or influence of drugs). Any student found to be abusing drugs may be terminated or suspended.  

If a student is found to violate the school’s drug policy the school reserves the right to bill the student any fees associated with the drug test procedure and or laboratory testing expenses. We reserve the right to suspend or expel a student from school for insubordination, refusal to cooperate with instructors and schedule, excessive absenteeism, skipping class or tardiness, use or abuse of drugs/alcohol, or in any case where we feel the student is not following school policies. 

LOCAL DRUG AND ALCOHOL REHAB CENTERS

Should a student need drug or alcohol counseling, the following services are available in Johnson City, TN: 

Frontier Health – Magnolia Ridge and Willow Ridge

808 Frank Jones Road, Johnson City, TN 37601

Phone: (423) 461-7750

Statistics will be made available to all current students, employees, and applicants for enrollment upon request for the occurrences on campus during the most recent school calendar year and two prior years for which data is available on the following criminal offenses reported to the administrative staff and/or local agencies: 

  • Murder 
  • Forcible and Non-forcible sex offenses 
  • Robbery
  • Aggravated assault 
  • Burglary 
  • Motor vehicle theft 
  • Manslaughter 
  • Arson 
  • Arrests or persons referred for campus disciplinary action for liquor law violations, drug-related violations, and weapons possession 
  • Prejudice all of the above and other crimes that involve a bodily injury that show evidence of prejudice based on race, gender, religion, sexual orientation, or disability. 

Any emergency or criminal actions noted by students or staff should be reported directly to the administrative staff. The director will take whatever action (medical or legal) is deemed necessary. 

A staff member checks the building for security each evening upon dismissal. The front doors are locked by 5:00 pm each day. A staff member will be here each morning by 8:30 am to unlock the front doors for daily operation.  All emergency lighting and fire prevention equipment are kept in working order. Please familiarize yourself with the location of this equipment. 

The school campus consists of the building at 222 E. Unaka Ave. and an adjoining parking lot. Following are the local statistics of criminal offenses reported to the school, staff, or local police department. 

Year

  • 2017 No crimes were reported 
  • 2018 No crimes were reported 
  • 2019 No crimes were reported 
  • 2020 No crimes were reported
  • 2021 No crimes were reported 

JLA seeks to provide an open-door policy to all persons associated with the institution. This policy is endorsed and practiced addressing potentially negative issues before they become complaints. JLA proposes the following procedures for anyone wishing to file a formal complaint. The first step in filing a complaint is that of preparing a written statement identifying and fully describing all conditions and circumstances related to the complaint. The issue is discussed among staff at the next scheduled staff meeting unless the issue merits immediate attention. In case of an emergency, the matter is addressed immediately. Within 5 working days, the school will provide a written response to the student outlining the decision made by school administrators. The decision by the school administrators will be final. If the resolution is not reached within the institution, the complainant may go to the link below and fill out the form provided. https://www.tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf. Any person claiming damage or loss as a result of any act of practice by this institution may be a violation of Title 49, Chapter 7, Or Rule Chapter 1540-01-01-may file a complaint with THEC Division of Postsecondary State Authorization. 

The address for the regulatory agency is listed below as well. 

TN State Board of Cosmetology & Barber Examiners Division of Postsecondary School Authorization 

500 James Robertson Parkway 

Parkway Towers, Suite 1900 Nashville, TN 37243 

Tennessee Higher Education Commission 

312 Rosa L Parks Ave 9th Floor

Nashville, TN 37243-0830 

Telephone: (615) 741-2515

NACCAS

3015 Colvin Street, Alexandria VA 22314 

Fax: (615) 532-8845 (703) 600-7600 or www.naccas.org

JLA is committed to providing a safe educational environment that is free of violence, harassment, and discrimination. Therefore, by Title IX of the Education Amendments of 1972 and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (“Clery Act”), along with its amendments made under the Violence Against Women Reauthorization Act of 2013 (“VAWA”), JLA has adopted strict policies regarding these matters. 

JLA does not discriminate based on race, color, national origin, sex, disability, age, or any other reason, including its programs and activities. Questions regarding non-discrimination policies can be referred to your school’s Title IX Coordinator at 1-423-926-9095 ext. 9 or via email at business@jennyleaacademy.com.  

JLA strictly prohibits sexual or other unlawful harassment or discrimination as well as sexual violence as defined above. Sexual or other unlawful harassment or discrimination includes any verbal, physical, or visual conduct based on sex, race, age, national origin, disability, or any other legally protected basis if: 

Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s education or employment. 

Submission to or rejection of such conduct by an individual is used as a basis for decisions concerning that individual’s education employment; or 

It creates a hostile or offensive environment, which means the alleged conduct is sufficiently serious to limit or deny a student’s ability to participate or benefit from the student’s education program. 

Unlawful harassment or discrimination may include racial epithets, slurs and derogatory remarks, stereotypes, jokes, posters, or cartoons based on race, national origin, age, disability, marital status, or other legally protected categories. 

Sexual harassment is conduct based on sex, whether directed towards a person of the opposite or same sex, and may include explicit sexual propositions, sexual innuendo, suggestive comments, sexually-oriented “kidding” or “teasing”, practical jokes, jokes about or displays of obscene printed or visual material, questions about sexual fantasies, preferences or history, and physical contact such as patting, pinching, or intentionally brushing against another person’s body. Gender-based harassment, including acts of verbal, nonverbal, or physical aggression, intimidation, or hostility based on sex or sex-stereotyping is strictly prohibited, even if those acts do not involve conduct of a sexual nature. 

If you believe that you have experienced or witnessed harassment or sexual violence, notify your instructor, supervisor, Executive Director, Human Resources, or preferably the Title IX Coordinator as soon as possible after the incident. Do not allow an inappropriate situation to continue by not reporting it, regardless of who is creating the situation. Also, it is important to preserve any evidence that may assist in proving that an alleged criminal offense occurred or that may help obtain a protection order. No employee, contract worker, student, vendor, or another person who does business with the school is exempt from the prohibitions in this policy. To facilitate the investigation, your complaint should include details of the incident or incidents, names of the individuals involved, and names of any witnesses. 

Following an alleged offense, victims will be provided with written information on their rights (Victim’s Rights form) and options for, and available assistance in, changing academic and working situations. The school will make these accommodations if the victim requests them and if they are reasonably available, regardless of whether the victim chooses to report the crime to local law enforcement. Students have the right to request reasonable academic accommodations through the Executive Director. Accommodation requests will be handled via the Title IX Coordinator. 

The Title IX Coordinator has the responsibility of overseeing all Title IX-related activities, complaints, and investigations. The Title IX Coordinator, or Deputy Title IX Coordinator, can be reached at: 

Title IX Coordinator/Business Office 

JLA 

222 E Unaka Ave 

Johnson City, TN 37601 

(423) 926-9095 ext. 9 

business@jennyleaacademy.com 

In response to all complaints, JLA promises prompt and equitable resolution through a reliable and impartial investigation of complaints, including the opportunity for both parties to present witnesses or other evidence. The time necessary to investigate will vary based on complexity but will generally be completed within sixty (60) days of receipt of the complaint. JLA shall maintain confidentiality for all parties to the extent possible, but absolute confidentiality cannot be guaranteed. In cases where a student does not give consent for an investigation, JLA will weigh the student’s request for confidentiality against the impact on School safety to determine whether an investigation must proceed. Complainants should be aware that in a formal investigation due process generally requires that the identity of the charging party and the substance of the complaint be revealed to the person charged with the alleged harassment. 

The preponderance of the evidence standard will apply to investigations, meaning JLA will evaluate whether it is more likely than not that the alleged conduct occurred. Both parties will receive written notice of the outcome of the complaint. 

During the investigation, JLA will provide interim measures, as necessary, to protect the safety and well-being of students and/or employees involved. 

If JLA determines that unlawful harassment or sexual violence has occurred, immediate appropriate corrective action will be taken by the circumstances involved, and JLA will take steps to prevent the recurrence of any harassment or discrimination. Any employee determined by JLA to be responsible for unlawful harassment or discrimination will be subject to appropriate disciplinary action, up to and including termination. Remedies for student-related claims may include but are not limited to, an order to stay away, suspension, or expulsion. 

To initiate a criminal investigation, reports of sexual violence should be made to “911” or local law enforcement.  The criminal process is separate from the school’s disciplinary process. To the extent that an employee or contract worker is not satisfied with the school’s handling of a harassment or discrimination complaint, he or she may also contact the appropriate state or federal enforcement agency for legal relief. 

JLA will not retaliate against anyone for filing a complaint and will not tolerate retaliation by students or employees. If you believe you have been retaliated against, you should promptly notify the Title IX Coordinator. 

Victims of sexual misconduct should be aware that School administrators must issue timely warnings for incidents reported to them that pose a substantial threat of bodily harm or danger to other members of the campus community. JLA will make every effort to ensure that a victim’s name and other identifying information is not disclosed, while still providing enough information for community members to make safety decisions in light of the danger. JLA reserves the right to notify parents/guardians of dependent students regarding any health or safety risk or a change in student status. 

I certify that the information and policies contained in the handbook are true in content and that this school enforces its policies about progress standards and regulations set up by the school. 

Certifying Official:  Audrea Pruitt

JLA OF COSMETOLOGY IS OWNED AND OPERATED BY TC Beauty, Inc., a Tennessee corporation authorized to do business in the state of Tennessee.

APPENDICES

Testimonials