All students are required to attend class regularly. The student is required to complete all course hours by state requirements and/or by the requirements of the Academy, whichever is higher. The student is expected to maintain a high rate of attendance to assure timely completion of his or her educational program.

Failure to complete by the expected contract date will result in Over Contract Charges and/or may result in termination. Regular holidays are built into the student contract and personal time. This is to allow the average student ample time to complete his or her contracted program.

Jenny Lea Academy is open 5 days a week Monday – Friday, 9:00 am – 5:00 pm  

• Cosmetology and Barbering Programs (35 hours p/week):
  
  • Full-time Day: Monday – Friday: 9:00 am – 5:00 pm with a one-hour lunch break
• Cosmetology and Master Barber (22.5 hours p/week):
  
  • Part-time Day: Monday – Thursday: 9:00 am – 1:30 PM Friday 9:00 am – 5:00 pm
• Aesthetic Program (32.5 hours p/week):
  
  • Full-time Day: Monday – Friday: 9:00 am – 4:00 pm with a 30m lunch break
• Nail Technology Program (27.5 hours p/week):
  
  • Full-time Day: Monday – Friday: 9:00 am – 3:00 PM with a 30m lunch break
• Instructor Training Program (32.5 hours p/week):
  
  • Full-time Day: Monday – Friday: 9:00 am – 4:00 PM with a 30m lunch break

Jenny Lea Academy offers training on a year-round basis. Jenny Lea Academy students may change enrollment status one time without cause; they may switch from the full-time schedule to the parttime schedule or vice versa. To request an enrollment status change, see the Admissions Office complete a change status form.

Students need to be punctual and prepared to begin class on time. The student is required to clock in and out to receive hours for the day. The student must be in uniform with a badge to clock in upon arrival and is expected to physically be in his or her classroom or student salon and spa assignment before its start time. After the student is dismissed by his or her educator at the end of the day, the student is required to clock out. Students will not earn hours for periods in which they do not both clock in and out. Exceptions to this rule may occur at the discretion of Academy Management. During distance education, students are expected to arrive at the online session as scheduled. When the student logs in to the meeting, they are considered to be clocking in. When they leave the meeting and exit the online class, they will be considered clocking out.

Time Clock Use for Lunch: 

• Cosmetology/Barbering Full-time: 60-minute lunch period for all students, punch in and out.
• Aesthetics/Nails Full-time: 30-minute lunch period for all students, punch in and out.

Any education missed due to absence is the responsibility of the student for both on-site education as well as Distance Education. In the event of extended absence, see the Leave of Absence policy. A student who is absent for 14 consecutive calendar days will be automatically terminated from the program. If you are a no call no show you will be written up. This affects scheduling and efficiency.

The student is responsible for reading the topics covered in theory and submitting a three-paragraph summary of the material within 7 days of the missed Theory section. If the student does not submit the assignment, then the student will receive a failing mark. The student does not receive hours for the time missed in the classroom

A student will be considered late if they are not clocked in and set up in their classroom by the scheduled start time of their class. Students arriving more than 5 minutes past their scheduled start time will not be allowed to enter class for the theory class; losing one hour. Please note students consistently arriving late will lose the 5-minute privilege.

Students arriving late are expected to enter the class in a manner that allows for limited distraction or disruption. Students are advised that any time missed will affect their attendance percentage (SAP) and may cause Over Contract Charges. Note: Time missed due to a late arrival is deducted from the student’s time.

If you are late two consecutive days in a row, this will result in a write up. Three writeups equal suspension for the next day.

Students must call or Email Admissions@jennyleaacademy.com before 9:00 am if they are going to be late. No emails, messages, texts, or calls to anyone other than the front desk and Admissions will be an acceptance notification.

A student may formally request late admittance into class due to mitigating circumstances, such as medical appointments, court appearances, or another verifiable appointment. The formal request should be submitted to the Admissions Coordinator in advance of the requested date and documentation is required before late entry to class. The Admissions Coordinator has the authority to grant or deny late entry; all decisions are final.

Students with a pre-approved late arrival are required to notify the Academy to clock in and will be expected to enter the class in a manner that allows for limited distraction or disruption. Exceptions to this rule may occur at the discretion of Academy Management.

A student who leaves the Jenny Lea Academy or Distance Education lesson before regular dismissal time is considered to be an early departure. If a student must leave the Jenny Lea Academy earlier than his or her scheduled dismissal time, he or she is asked to advise the educator in advance of the departure and he or she must clock out to receive hours. The student must sign the leave early form located at the reception desk. Exceptions to this rule may occur at the discretion of the Jenny Lea Academy Management.

A student who accrues clock hours outside of his or her regular schedule (contracted per the enrollment agreement) will be considered to be making up hours. Make-up hours may include, but are not limited to, student salon and spa work and/or other educational experiences. Make-up times and tasks assigned may vary. Make-up time is not guaranteed, as it may not always be available.

Attendance will be monitored at least monthly to determine unofficial withdrawals and to provide advice to students who may be progressing below the standards set forth by the Jenny Lea Academy.

All absences other than those covered by an approved leave of absence approved emergency appeal, or official closure/holiday periods shall be recorded as such and shall be used in the determination of the student’s cumulative attendance average and satisfactory progress status. Note: Failure to meet attendance standards may also result in Over Contract Charges for periods beyond the enrollment agreement terms.

According to state requirements, students are required to complete all hours as mandated for the program or as required by Jenny Lea Academy, whichever is higher. There are no official excused absences; therefore, absent students must make up the hours missed. A student may surpass the required hours to complete other graduation requirements for the course as prescribed by the Academy.

Clock-Hour Acceleration is defined as exceeding the number of one’s scheduled hours and possibly completing hours before completion of the required curriculum. The State of Tennessee monitors the pace at which a student would normally be able to complete a program.

The curriculum is designed for completion according to the pace allowed by the state. Attendance above 100% may impact a student’s financial aid package. Students are encouraged to contact Financial Services to determine the impact. This may result in liabilities owed by the student and/or Jenny Lea Academy.

All hours must be completed before graduation. Acceleration of hours will result in a student completing hours before the completion of the curriculum. In this case, the student will be required to continue to attend until his or her curriculum requirements are completed.

Students are not allowed to stay clocked in past their scheduled clock-out time unless they are working with a client.

Students must Email Admissions@jennyleaacademy.com or call before 9:00 am to communicate that they will be absent or late by phoning in (423)926-9095 Extension 1. Students should be in the classroom prepared and quiet by 9:05; doors open at 8:45.

Should a student forget to clock in or out, the Admissions Office will only make one correction every 30 days. This correction will be noted in your student file. Any other missed punches will cause you to lose hours. If you forget to clock in or out, do so as soon as you remember. Time clock corrections must be verified by an instructor. The student must fill out the form and sign a time correction form.

All students are required to meet minimum attendance and academic standards per the Satisfactory Academic Progress Policy (SAP). The Minimum attendance allowed per state is 66.67% to remain in school.

While the state minimum requirement for remaining in school is 85% – Being a professional it is important to be dependable and have excellent attendance.

• 91-95% attendance: Verbal Warning
• 86- 90% attendance: Written Warning
• 85% or below: Probation which may result in restarting the program, suspension, or termination

There are 10% of contracted program hours allowed for absenteeism and tardiness.

PHASE ADVANCEMENT: All clocked hours for Phase 1 must be complete before advancing to Phase 2.

OVER CONTRACT CHARGES: Students that are absent for more than 10% of their contracted program hours will result in over-exit charges of $20 per hour and/or being dropped from the program.

90% average attendance prevents you from Over Contract Charges of $20 per hour!

Example: 1500 clock hour program and attendance percentage are 85%, there will be the need to make-up 75 hours and pay $1,500 in over-exit charges. The over-exit charges are out of pocket and will need to be paid before graduation.

A student who must take an approved Leave of Absence (LOA) or must withdraw from training will return to Jenny Lea Academy in the same satisfactory academic progress status as before the leave of absence. Leaves of Absence can be granted in cases of mental or physical conditions that prevent a student from attending Jenny Lea Academy. Jenny Lea Academy may grant an LOA to a student who did not provide the request prior to the LOA due to unforeseen circumstances. The Jenny Lea Academy documents the reason for its decision. The Jenny Lea Academy collects the request from the student later. The Jenny Lea Academy establishes the start date of the approved LOA as the first date the student was unable to attend.

Leaves of absence are at least 14 calendar days and the combined total of leave days cannot exceed 180 calendar days in any 12 month period. A student granted an LOA is not considered to have withdrawn and a refund Calculation is not required.

Students may not arbitrarily decide to “take” a leave of absence. If a student is absent 14 consecutive calendar days without being on an official Leave of Absence, they will be considered withdrawn.

A student may return from an LOA early. However, if the student does not return from the LOA by the expiration date of the approved leave of absence or does not contact the school 24 hours before the LOA end date, they will be considered withdrawn from their enrolled program. The Jenny Lea Academy is required to take attendance and therefore the date to calculate a refund will be the student’s last date of attendance. Additionally, the student’s loans will go into repayment after 180 days from the last date of attendance.

The student’s contract end date and maximum time frame will be extended for the same number of calendar days the student was on the LOA without any additional institutional charges or penalties to the student. Changes to the contract period on the enrollment agreement must be initialed by all parties or an addendum must be signed and dated by all parties.

Complete an LOA Form and submit it to Jenny Lea Academy Director; information needed includes enrolled name, the start date of LOA, projected end date, and reason for the request. Students requesting an extension on an LOA must come to the school or email, 24 hours before the original LOA end date to sign a revised LOA form and provide any necessary documentation.

Complete an LOA Form and submit it to Jenny Lea Academy Director; information needed includes enrolled name, the start date of LOA, projected end date, and reason for the request. Students requesting an extension on an LOA must come to the school or email, 24 hours before the original LOA end date to sign a revised LOA form and provide any necessary documentation.

For all GI-Bill Students, the VA is notified which will stop all VA payments and if you are Chapter 33, we must return all unearned tuition. Upon your return from the LOA, we will inform the VA and they will reactivate your status.

A student on an approved LOA will retain his/her status at Jenny Lea Academy. An LOA may be refused due to a conflict of interest with financial aid, a class schedule conflict, or for the validity of the LOA reason.

The school will observe the following holidays, if they fall within the regularly scheduled days of operation: New Years’ Day, Martin Luther King Jr. Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day. See Appendix C for the full JLA Calendar.

If Jenny Lea Academy must close during normal business hours due to inclement weather or any other emergency, students will be made aware through an all-school announcement. Should it be necessary to close the school before the school day begins you may call the school the morning of, check our website, Facebook page or stay tuned to WCYB or WJHL, in which posting will be made no later than 6:00 am. Please continue checking because if on a 2-hour delay, as conditions change, we may update the announcement to close. No clock hours will be accrued during closure and the hours will be removed from the student’s schedule.

1. Students must clock in before the start of school start and be ready in the classroom wearing uniforms and name tags.
2. Students need to clock out if unable to perform client services during clinic hours.
3. Students should be courteous and respectful to all humans including instructors, classmates, administration staff, clients, and State Board members.
4. Management reserves the right to suspend or terminate a student from school for refusal to cooperate with instructors, excessive absenteeism, tardiness, or not following school policies.
5. Gossip or personal discussions with others is prohibited.
6. Students are required to follow all State Board sanitation and sterilization laws.
7. Students in Phases 2 & 3 must bring a full student kit and books daily.
8. Students must keep stations clean, organized, and well-stocked.
9. Students must be able to perform all tasks in the clinic, theory, and practical settings.
10. Students must have clinic work reviewed by an instructor – NO exceptions.
11. Students will be issued a locker for storage and are responsible for providing locks. The institution is not responsible for any personal items left on school property.
12. Food and drinks are allowed in the breakroom only.
13. Smoking is only permitted in designated areas during designated break times.
14. All visitors must check-in at the front desk and will be escorted to the designated area.
15. Students will have the right to opt-out of performing services on clients by identifying conflicts before the situation arises.
16. Students must behave professionally where profanity, drugs, or alcoholic beverages on school property will not be permitted. Any breach may result in dismissal from school.
17. Students may not use electronic, headphones, and/or cell phones in the classroom or on the clinic floor unless for educational purposes.
18. Students are prohibited from making or receiving personal phone calls during school hours. In an emergency, students will be notified by a call to the front desk.

• Instructors must be on the floor while services are occurring.
• Instructors must review the client before signing off of service for the student.
• Instructors need to observe students mixing color for color services.
• Instructors need to ensure that every student looks professional and is honoring the dress code. The Student Expectations
• only logo that should be viewable is the Jenny Lea Academy logo.
• Badges should be visible at all times.
• Students should not be sitting at stations on the floor if they are not engaged in a learning activity.
• No personal cell phone usage on the clinic floor.
• Clinic floor needs to always be Tour and client Ready!

• This school observes all rules and regulations issued by the Tennessee State Board of Cosmetology, Tennessee Department of Health, and OSHA.
• Jenny Lea Academy requires all instructors to keep up to date on the latest teaching methods and curriculum in each program offered as well as continuing education and regional meetings.
• Jenny Lea Academy instructors and staff maintain honest, fair, and professional relationships with all students.
• Jenny Lea Academy advertises truthfully and makes honest representations to its students.
• Jenny Lea Academy refrains from criticism that reflects unfavorably on other schools and the Cosmetology, Barber, Esthetics, and Nail professions.

Guidelines on proper social networking etiquette seek to recognize the fact that in certain contexts, social media can extend the bounds of school-related activity to include out-ofschool activities.

The internet is not anonymous, nor does it forget. Everything written on the internet can be traced back to its author one way or another. Every student is personally responsible for the content they publish on any form of user-generated media. Do not provide misleading, false, or confidential information about the school, Jenny Lea Academy staff, students, or clients.

• Do not use social media to subject the employees, students, or clients of Jenny Lea Academy to ridicule or intentional infliction of mental distress.
• You may NOT post content that is threatening, obscene, a violation of intellectual property rights or privacy laws, or otherwise injurious or illegal. You may not cite or refer to the school, staff, students, or clients without their approval.
• Maintain confidentiality and be respectful of confidential, proprietary, or insider information regarding Jenny Lea Academy. This also means that the personal information of the employees, students, and clients should not be shared on or disclosed through social media.
• Be authentic and identify yourself to ensure credibility to your profile. Avoid posting or linking to any defamatory materials, harassing, or indecent.
• If a negative post or comment is found online about Jenny Lea Academy, someone you know, or yourself, do not counter with another negative post. Instead, offer to remedy the situation through positive action. Be professional in all situations, especially when accepting criticism.
• Representation of your personal opinions as being endorsed by Jenny Lea Academy, its staff, clients, or student body in whole or part is strictly prohibited. You may not use JLA name, likeness, or logo to promote any opinion, product, cause, brand, or candidate.
• Students, Instructors, or Jenny Lea Academy Staff should not befriend any social media platforms.
• Students, Instructors, and Staff can join the Jenny Lea Academy Current Students group on Facebook. Once a student graduate they can join the Jenny Lea Academy Alumni group on Facebook.

Any violation of these policies can result in suspension or expulsion.